Customer reviews from netgear.com
NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (2-pack) - White
Average customer rating
4.5
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
32
4 Stars
8
3 Stars
4
2 Stars
1
1 Star
1
89%of customers recommend this product.
(
17 out of
19)
Customer Reviews for NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (2-pack) - White
Customer Rating
5
Works great!
on October 16, 2025
Posted by: Toech
I’m far from a tech genius but this was very easy to set up in my home. It replaces an Asus mesh that was not nearly as intuitive as this one. We have no problem with connectivity throughout our 3800 sq ft home and even extending to our outdoor living areas.
Written by a customer while visiting netgear.com
Posted by: Roy Black
Verified Purchase:Yes
We were having a terrible time with numerous and lengthy buffering with our TV. The Orbi 370 has almost eliminated the buffering. The few buffering incidents are really quick - 2-5 seconds.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: OJeff
Verified Purchase:Yes
Seamless transition from previous router. Great connectivity
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Two Gees
Verified Purchase:Yes
I am not satisfied as I was expecting speeds to match or exceed my currant Fios speed of 340mbps Down Load and 360mbps Up Load. On my WiFi 6 Router. Instead I am only receiving sppeds of 126mbps Down Load and 118mbps Up Load.
Response from netgear.comBy NETGEAR Team, September 2, 2025
Hi Two Gees, Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your speeds while connected to your RBE372. Many factors can affect the performance of Orbi Mesh WiFi system including device placement and interference from other devices. For more information on this topic, please visit the following resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, as well as: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US. Additionally, we recommend ensuring your RBE372 Router and Satellite both are on the latest firmware v12.1.2.7 and then resyncing your Router and Satellite: https://kb.netgear.com/000068334/. If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review. Regards, NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: Josh Splinter
Verified Purchase:Yes
We had an older Orbi system that had worked well for many years but was starting to struggle to keep up with our family’s needs. Our new system is much faster with excellent coverage throughout the home now including a few spots that were not great with the older tech. Very happy with our upgrade!
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: DHinz
Verified Purchase:Yes
The Router repeatedly went offline, never figure out the reason, but I need reliability, I didn't feel the quality and the Orbi Software did not perform as I would have expected. I am a long time Netgear user, and it won't cause a switch, I reinstalled my Nighthawk.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, September 17, 2025
Hi DHinz,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the reliability of your RBE372. When experiencing an issue with the reliability or connectivity of your RBE372 we recommend a few troubleshooting steps including unplugging the Router from your Modem and performing a full power cycle of your modem and Orbi Router before reconnecting to the modem with an ethernet cable, ensuring your Router and Satellite are on the latest firmware v12.1.3.11 which includes enhancements for overall system stability and also resyncing the Router and Satellite in the same room and moving outwards to their intended location. For more information, please visit the following resources: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite, and: https://kb.netgear.com/000068430/.
If you decide to return to the RBE372 or any other NETGEAR product and have any issues, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the reliability of your RBE372. When experiencing an issue with the reliability or connectivity of your RBE372 we recommend a few troubleshooting steps including unplugging the Router from your Modem and performing a full power cycle of your modem and Orbi Router before reconnecting to the modem with an ethernet cable, ensuring your Router and Satellite are on the latest firmware v12.1.3.11 which includes enhancements for overall system stability and also resyncing the Router and Satellite in the same room and moving outwards to their intended location. For more information, please visit the following resources: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite, and: https://kb.netgear.com/000068430/.
If you decide to return to the RBE372 or any other NETGEAR product and have any issues, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: FLMudpuppy
Verified Purchase:Yes
I replaced my previous Orbi due to the old one being no longer supported. Install was easy.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Life Saver
on October 28, 2025
Posted by: Al Casanova
Easy set up, great value, works awesome, cover the entire house, with ease. 4 bedrooms, with all of the kids tech devices. It is the best thing that happened to me this weekend.
Written by a customer while visiting netgear.com