Customer reviews from netgear.com
NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (2-pack) - White
Average customer rating
4.5
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
32
4 Stars
8
3 Stars
4
2 Stars
1
1 Star
1
89%of customers recommend this product.
(
17 out of
19)
Customer Reviews for NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (2-pack) - White
Posted by: Clemmy
Verified Purchase:Yes
Set up was easy. Works really well. Signal is very strong. I have a garage door opener that i had a hard time with getting wifi (distance). No isuue now. Speeds are now as fast as my provider 1G up and down Speeds.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
1
Junk
on November 3, 2025
Posted by: Spark99
Tried for hours to get this 370 to work. Its supposed to be it's own router and satellite but only way I can get it to work half the time is if I plug the ordi router into my original spectrum router which I was trying to replace. 100% would not recommend. Wish I never spent the money on this.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, November 4, 2025
Hi Spark99,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with getting your RBE372 to work. When experiencing trouble with installing your new RBE372 we recommend a few troubleshooting steps including disconnecting your Orbi router from your modem and then power cycling both your modem as well as Orbi WiFi System. After the systems have both come back online, re-connect your Orbi router to your modem. If your Spectrum modem also acts as a router, you'll need to put your Spectrum modem/router into "bridge mode" or "pass-through mode". For more information, please visit the following resource: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with getting your RBE372 to work. When experiencing trouble with installing your new RBE372 we recommend a few troubleshooting steps including disconnecting your Orbi router from your modem and then power cycling both your modem as well as Orbi WiFi System. After the systems have both come back online, re-connect your Orbi router to your modem. If your Spectrum modem also acts as a router, you'll need to put your Spectrum modem/router into "bridge mode" or "pass-through mode". For more information, please visit the following resource: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Love the router
on November 15, 2025
Posted by: Rader
I love the router and I love the app. One thing I would like to see would be the option to always list devices in alphabetical order. Right now they are sorted by connection status, then by alphabetical order. I do not like a device dropping out of alphabetical order when it goes off-line. This is completely counterintuitive to me. I always expect to see the device in alphabetical order whether it’s online or not. On a more positive note, you can easily block/unblock a device by simply clicking a button - really fantastic. Overall, a great product and a great app.
Written by a customer while visiting netgear.com
Customer Rating
3
Good set up, bad satellite performance
on December 16, 2025
Posted by: Mitch Gordon
After an easy install, and proper speeds via router and satellite, my satellite speeds have decreased by 50% and I have no clue why. Debating returning.
Response from netgear.comBy NETGEAR Team, December 17, 2025
Hi Mitch,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are experiencing problems with your satellite performance and are considering returning your RBE372. We recommend a few troubleshooting steps including ensuring your RBE372 Router and Satellite both are on the latest firmware v12.1.3.11, as well as re-syncing your router and satellite beginning in the same room and then moving out to their intended destination. For more information, please visit the following links: https://kb.netgear.com/000068430/, as well as: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite.
Other factors can affect the performance of your Orbi WiFi 7 Mesh system including broadcast device placement, interference from other devices or large solid objects and which band you are connected to. We recommend visiting these troubleshooting resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you're still experiencing any issues, please contact us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are experiencing problems with your satellite performance and are considering returning your RBE372. We recommend a few troubleshooting steps including ensuring your RBE372 Router and Satellite both are on the latest firmware v12.1.3.11, as well as re-syncing your router and satellite beginning in the same room and then moving out to their intended destination. For more information, please visit the following links: https://kb.netgear.com/000068430/, as well as: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite.
Other factors can affect the performance of your Orbi WiFi 7 Mesh system including broadcast device placement, interference from other devices or large solid objects and which band you are connected to. We recommend visiting these troubleshooting resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you're still experiencing any issues, please contact us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: Gazooty
Verified Purchase:Yes
I was quite glad I had purchased the Orbi 370 with 1 satellite when I was to set it up and it worked flawlessly to provide a replacement for my old Orbi RBR750 router and two RBS750 satellites. The interesting thing is the Orbi 370 Router connected with the two RBS750 satellites since I had not shut them down when I set up the Orbi 370 Router. Now I have three satellites connected to my Orbi 370 Router! Thanks Netgear!
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: JS in Boise
Verified Purchase:Yes
I had an Orbi mesh 3 system so this was an easy set up.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Bonzoid
Verified Purchase:Yes
Orbi still the best & most end user friendly mesh router out there. The 370 was easy to install, hooked up quickly and needs only 1 satellite to cover 4k sq ft. Choice of wifi (5 or 2.5 ioT) helps to cover cameras placed at all corners of property. My only complaints, no step by step for this model (I stumbled on the ioT option after some things would not connect initially) and Netgear site still a mess. Thankfully this is our 3rd Orbi system upgrade in 7yrs so I had some experience with 5 vs 2.5).
Written by a customer while visiting netgear.com
Posted by: PR Georgia
Verified Purchase:Yes
The devices are working perfectly and the set up was simply...
Written by a customer while visiting netgear.com