Customer reviews from netgear.com
NETGEAR - Nighthawk BE3100 Dual-Band Wi-Fi 7 Router - Black
Average customer rating
4.8
(615 Reviews)
Rating breakdown 615 reviews
5 Stars
530
4 Stars
73
3 Stars
6
2 Stars
3
1 Star
3
97%of customers recommend this product.
(
30 out of
31)
Customer Reviews for NETGEAR - Nighthawk BE3100 Dual-Band Wi-Fi 7 Router - Black
Customer Rating
3
Sporadic
on June 17, 2025
Posted by: David Sylling
[This review was collected as part of a promotion.] One room gets sporadic reception on my computer, although excellent on phone and IPad.
Response from netgear.comBy NETGEAR Team, June 18, 2025
Hi Valued Customer,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RS100 where you are getting sporadic reception on your computer. Your computer's specific hardware, software configuration, and potential interference issues could be causing the sporadic reception. We recommend visiting these troubleshooting resources: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US, and also: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
We also recommend ensuring your RS100 is on the most recent firmware v1.1.1.94, released as recently as 6-10-25 which contains an enhancement for WiFi stability: https://kb.netgear.com/000066717/RS100-Firmware-Version-1-1-1-94.
We'd greatly appreciate any additional feedback if the steps provided helped to resolve the issue as well as follow up with you. Please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RS100 where you are getting sporadic reception on your computer. Your computer's specific hardware, software configuration, and potential interference issues could be causing the sporadic reception. We recommend visiting these troubleshooting resources: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US, and also: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
We also recommend ensuring your RS100 is on the most recent firmware v1.1.1.94, released as recently as 6-10-25 which contains an enhancement for WiFi stability: https://kb.netgear.com/000066717/RS100-Firmware-Version-1-1-1-94.
We'd greatly appreciate any additional feedback if the steps provided helped to resolve the issue as well as follow up with you. Please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear review
on June 16, 2025
Posted by: Anonymous
Product was very easy to install and has worked beautifully. Staff at BestBuy were extremely helpful and supportive
Written by a customer while visiting netgear.com
Customer Rating
5
Night hawk RS100
on June 16, 2025
Posted by: John Schell
I recently purchased a Night hawk RS 100 dual band WiFi router to replace my older router. This was a purchase I had feared making for quite awhile because I dreaded the installation process. In previous router installations I have needed to resort to the dreaded
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on June 14, 2025
Posted by: Samantha Lowder
Definitely a great router! Works wonderful and very easy setup!
Written by a customer while visiting netgear.com
Customer Rating
5
Works Like It Should!
on June 13, 2025
Posted by: DJ
Bought one day and installed the next...very easy with very complete directions even my wife could follow. Truth be told-she much smarter than me about installing new equipment. Thanks NETGEAR
Written by a customer while visiting netgear.com
Customer Rating
5
Exactly what I needed
on June 13, 2025
Posted by: Tammy
This is not my first Netgear router. It is the brand I always buy. This one is by far the best for what I need.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great!
on June 13, 2025
Posted by: Bildin
The set up was easy with the app and it was up and running in minutes. I am so glad to get rid of the rented router from my provider. This will pay for itself in less than a year. A win-win!
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on June 13, 2025
Posted by: Richard
Works great, easy to setup and is very fast. Huge improvement over the old one.
Written by a customer while visiting netgear.com