Customer reviews from netgear.com
NETGEAR - Nighthawk AX1600 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.9
(383 Reviews)
Rating breakdown 383 reviews
5 Stars
336
4 Stars
41
3 Stars
4
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for NETGEAR - Nighthawk AX1600 Dual-Band Wi-Fi 6 Router - Black
Posted by: Dan AZ
Verified Purchase:Yes
Very easy to set up and has an excellent security suite. I really liked the ability to block new devices from joining my Wi-Fi network. And the ability to later allow access to my Wi-Fi.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Easy self set up
on November 24, 2025
Posted by: Bill Rheault
I found the phone app was incredibly easy to follow and explained in detail for a beginner like myself. It’s been a few days and it’s performed flawlessly and runs faster than my old cable modem. Nice when something just works without IT assistance.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Router with quick and easy set up.
on December 22, 2025
Posted by: Sergeant D
Replaced my older Netgear router. Installation was rapid and the unit is stylish and effective. My connectivity has vastly improved, even in the further reaches of my house—excellent product with excellent service.
Written by a customer while visiting netgear.com
Customer Rating
1
Won’t stay connected
on January 4, 2026
Posted by: Karl Schwalb
[This review was collected as part of a promotion.] Router works with tv and iPhone but will only stay connected to laptop for 5 minutes or less. Have replaced all cables and wires. Must restart install sequence to get router recognized even then will only stay connected for 5 minutes at a time. Speed is excellent but of no use if can’t stay connected.
Response from netgear.comBy NETGEAR Team, January 5, 2026
Hi Karl,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connected devices while connected to your RS100. When experiencing an issue with some devices disconnecting, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connected devices while connected to your RS100. When experiencing an issue with some devices disconnecting, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: DeejGirl81
Verified Purchase:Yes
Very easy to install because I had a Nighthawk before. My new router works amazing on all 3 levels of my home.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear RS100 Dual Band Wi-Fi Router
on July 3, 2025
Posted by: Rachel Grzybek
[This review was collected as part of a promotion.] So far it is working very well compared to my old wi-fi router which was at least 10-13 years old Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy and Effective
on July 4, 2025
Posted by: OregonGreg
[This review was collected as part of a promotion.] Updated my router to drive my network. It was easy to set up and has been very effective.
Written by a customer while visiting netgear.com
Customer Rating
5
Works good
on July 14, 2025
Posted by: Anonymous
Replaced the router we had after lightning hit our dropout and fried the old one. So far this one is working great.
Written by a customer while visiting netgear.com