Customer reviews from netgear.com
NETGEAR - Nighthawk BE3100 Dual-Band Wi-Fi 7 Router - Black
Average customer rating
4.8
(615 Reviews)
Rating breakdown 615 reviews
5 Stars
530
4 Stars
73
3 Stars
6
2 Stars
3
1 Star
3
97%of customers recommend this product.
(
30 out of
31)
Customer Reviews for NETGEAR - Nighthawk BE3100 Dual-Band Wi-Fi 7 Router - Black
Customer Rating
5
Sleek, Easy, Powerful
on January 7, 2026
Posted by: Anonymous
I bought this router as an emergency option since my Frontier provided router died an ignominious death. This little Powerhouse was easy to set up with the app and unlike my previous router, has indicator lights that let me know exactly what is going on with it. Our internet connection is now secure, and I couldn't be happier knowing that I don't have to worry about unexpected frequent outages due to a piece of equipment that can't tell me exactly what is wrong with it. Bravo Netgear!
Written by a customer while visiting netgear.com
Customer Rating
3
Not What I Expected
on January 7, 2026
Posted by: Anonymous
Signal strength is not great. Unit is about 70 feet from my main TV.
Response from netgear.comBy NETGEAR Team, January 8, 2026
Hi Eric,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with the signal strength of your RS100. Many factors can affect the performance of your router including router placement, interference from other devices, some objects such as heavy metal cabinets or microwaves and which band you are connected to. For more information, please visit the following resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you need additional assistance or resources, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with the signal strength of your RS100. Many factors can affect the performance of your router including router placement, interference from other devices, some objects such as heavy metal cabinets or microwaves and which band you are connected to. For more information, please visit the following resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you need additional assistance or resources, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Good router
on January 6, 2026
Posted by: John
[This review was collected as part of a promotion.] Good router, it covers my entire house, the dual band wifi let's me connect all my devices both 5g and 2.5g. It has excellent speed, it increased my internet download speed from 90mbs to 480mbs and my upload speed from 11mbs to 90mbs
Written by a customer while visiting netgear.com
Customer Rating
5
Good and Easy Setup
on January 5, 2026
Posted by: Nicolette
Recently purchased. So far it is working great and was very easy to setup.
Written by a customer while visiting netgear.com
Customer Rating
5
Does its job well
on January 5, 2026
Posted by: M.S.
[This review was collected as part of a promotion.] Good router, intuitive interface. Comes with trial of Netgear’s home security software.
Written by a customer while visiting netgear.com
Customer Rating
1
Won’t stay connected
on January 4, 2026
Posted by: Karl Schwalb
[This review was collected as part of a promotion.] Router works with tv and iPhone but will only stay connected to laptop for 5 minutes or less. Have replaced all cables and wires. Must restart install sequence to get router recognized even then will only stay connected for 5 minutes at a time. Speed is excellent but of no use if can’t stay connected.
Response from netgear.comBy NETGEAR Team, January 5, 2026
Hi Karl,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connected devices while connected to your RS100. When experiencing an issue with some devices disconnecting, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connected devices while connected to your RS100. When experiencing an issue with some devices disconnecting, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Very fast for 1 Gps internet connection
on January 3, 2026
Posted by: Irene
Got this for spectrum service. Worked well. Enjoyed it.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk RS100 Wi Fi Rounter
on January 2, 2026
Posted by: Tony
[This review was collected as part of a promotion.] Excellent customer services and tech support. Also a Great product. Thanks
Written by a customer while visiting netgear.com