Customer reviews from netgear.com
NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Average customer rating
4.3
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
91
4 Stars
20
3 Stars
7
2 Stars
7
1 Star
9
83%of customers recommend this product.
(
45 out of
54)
Customer Reviews for NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Customer Rating
5
Awesome
on December 17, 2025
Posted by: Wayne
Easy setup. Download the app, follow the prompts to connect the modem and the satellite is basically plug and play. It connects automatically. NETGEAR has been in my house since our first computer. Been totally satisfied with all products and will buy again. Thanks NETGEAR !
Written by a customer while visiting netgear.com
Customer Rating
5
A very good product for residential
on December 17, 2025
Posted by: Sam Trexler
Overall these are a very simple and effective device for home router and wifi purposes. Having additional satellite extenders certainly does provide better signal quality and faster wifi speeds to a far greater portion of the home. The only downside is the boot time and the sync time. I have found it best to set them all up in one room, make sure they are all booted and synced then relocate them to the other areas that needs coverage.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great for my repair shop
on December 17, 2025
Posted by: Anonymous
Needed a setup for multiple rooms and longer distance areas away from the router. Also steel sided building and walls to deal with. Using wireless diagnostic tools and computers requiring fast, strong wifi. This system works great for us.
Written by a customer while visiting netgear.com
Customer Rating
4
Product works as expected
on December 13, 2025
Posted by: Chtaylo5
I wanted a wired backhaul wireless mesh network. This does that well. I used moca adapters for the wired backhaul. I achieved isp limited speeds at all locations. I don’t like the constant armor guard (whatever you named it) reminders; apparently your network gear is insecure otherwise why do you need armor guard.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to set up high-performance budget system
on December 12, 2025
Posted by: Zgift
Verified Purchase:Yes
The 370 is easy to set up, and its high-performance as a budget system.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi 370, best product and amazing network so far
on December 12, 2025
Posted by: RK25
Verified Purchase:Yes
Too early feedback, but have been getting great reception through entire home. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
3
Reviewing Orbi 370 Mesh Network
on December 12, 2025
Posted by: Kameko Lewis
I purchased the three pack and this was an upgrade from my previous Orbi mesh network. Overall, the install was seamless and smooth. The app guides you through the process step by step and assists with the process. Very easy regardless of your technical expertise or capabilities. It takes time depending on the number of connected devices to change the WiFi network and password. Fewer obviously is faster than an expansive network.
My rating is not higher because I don’t notice a significant difference or increase in speed, reliability, or stability or reduced latency. The initial test showed the new model with nearly double; however, since that time, my speed tests are running very low. This is disappointing because I would not have spent the money to ultimately have the same or similar service.
The satellites are much larger than the previous network and are more like mini towers.
I went with this brand over others for a number of reasons and believe the transition was simplified in part due to the consistency
Response from netgear.comBy NETGEAR Team, December 12, 2025
Hi Kameko,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We would like an opportunity to improve your experience with your RBE373. A few factors can affect the performance of your Orbi WiFi 7 Mesh system. If your WiFi performance seems inconsistent, your wireless network might be affected by one of the following factors including broadcast device placement, interference from other devices, bandwidth sharing and which band you are connected to. We recommend visiting these troubleshooting resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you need additional assistance or continue to experience any issues, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We would like an opportunity to improve your experience with your RBE373. A few factors can affect the performance of your Orbi WiFi 7 Mesh system. If your WiFi performance seems inconsistent, your wireless network might be affected by one of the following factors including broadcast device placement, interference from other devices, bandwidth sharing and which band you are connected to. We recommend visiting these troubleshooting resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you need additional assistance or continue to experience any issues, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Continuous Dropped Connections
on December 11, 2025
Posted by: Jeff Kroh
As title says, I have continuous dropped connections. Typically every time I turn on my laptop. It is annoying and time wasting time until it reconnects. More annoying when in the middle of something or my son is upset he can't play Roblox.
Will continue troubleshooting a little longer, or will return for another product.
Will continue troubleshooting a little longer, or will return for another product.
Response from netgear.comBy NETGEAR Team, December 12, 2025
Hi Jeff,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connections while connected to the RBE373. When experiencing an issue with your connectivity, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
We also recommend ensuring your RBE373 Router and Satellites are on the latest firmware v12.1.3.11 which contains an enhancement for overall system stability as well as re-sync your Router and Satellites beginning in the same room and moving out to their intended destinations. For more information, please visit the following links: https://kb.netgear.com/000068430/, as well as: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite.
If you're still experiencing any issues after updating the firmware, please reach out to us at netgearteam@netgear.com — we’d love to work with you directly! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connections while connected to the RBE373. When experiencing an issue with your connectivity, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
We also recommend ensuring your RBE373 Router and Satellites are on the latest firmware v12.1.3.11 which contains an enhancement for overall system stability as well as re-sync your Router and Satellites beginning in the same room and moving out to their intended destinations. For more information, please visit the following links: https://kb.netgear.com/000068430/, as well as: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite.
If you're still experiencing any issues after updating the firmware, please reach out to us at netgearteam@netgear.com — we’d love to work with you directly! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com