Customer reviews from netgear.com
NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Average customer rating
4.3
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
91
4 Stars
20
3 Stars
7
2 Stars
7
1 Star
9
83%of customers recommend this product.
(
45 out of
54)
Customer Reviews for NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Posted by: Anonymous
Verified Purchase:Yes
I ran a download speed test and it was amazing. Very strong wifi signal.
Written by a customer while visiting netgear.com
Posted by: Springbank
Verified Purchase:Yes
I got this because I was having speed and connection problems with my old router. I'm still having problems, but the problems have changed. I had to call support to change the internal settings on the router to get it to work reliably. They were very helpful and did an excellent job. I had to wire one of the satellites to my computer to reliably connect Diablo. When it's connected it works great. Every so often the Lan connection icon disappears and either the wireless icon appears, and it won't connect, or the no internet icon appears. To get the Lan icon back requires a restart. I had thought the connection problems were with my ISP, now I'm not so sure. Just did it again while I was typing this. Very annoying.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, August 10, 2026
Hi Springbank,
Thank you for your review and valuable feedback. We would like an opportunity to further improve your experience with your RBE373. A few additional troubleshooting steps we recommend are ensuring your Router and Satellites are on the most recent firmware as well as re-syncing your Router and Satellites: https://kb.netgear.com/000070468/, and also: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite.
We would like to look further into the issue you are experiencing as well as your previous Support Case. Please reach out to us with your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to further improve your experience with your RBE373. A few additional troubleshooting steps we recommend are ensuring your Router and Satellites are on the most recent firmware as well as re-syncing your Router and Satellites: https://kb.netgear.com/000070468/, and also: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite.
We would like to look further into the issue you are experiencing as well as your previous Support Case. Please reach out to us with your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: Doctor K
Verified Purchase:Yes
The system was very easy to set up. No extra adapters were needed while using it with Starlink. Super easy set up. Just attached it to the modem and followed the prompts on my phone.
An additional satellite extender was bought separately online and was easily connected as well.
So far, after one month, all is working well with no downtime. Could not be happier.
An additional satellite extender was bought separately online and was easily connected as well.
So far, after one month, all is working well with no downtime. Could not be happier.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: LMars
Verified Purchase:Yes
I bought this to replace my nearly 10 year old Orbi RBR10, & dreaded going through another intitial setup for our home network, which includes around 15 devices. I imagined spending hours resolving security glitches to get all our devices on the Allowed list. I was pleasantly surprised that after giving the new network the same name & password as the old one, the setup was seamless. A few devices had to be re-authorized, but it only took a few minutes with the router software. It also helped that this router uses the same software so I didn’t have to familiarize myself with a new interface.
Written by a customer while visiting netgear.com
Posted by: Ben Geolat
Verified Purchase:Yes
I would not recommend the product. I have had several devices lose connection to the router after I set up the network. I never had that problem with the old router.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, June 11, 2026
Hi Ben,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your devices losing connection while using your RBE373 network. Orbi WiFi 7 Mesh networks are encrypted with WPA2-PSK + WPA3-Personal encryption by default. This is because it is the best blend of compatibility and security available. For more information and troubleshooting, we recommend visiting these links: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you're still experiencing any issues with your devices losing connection, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your devices losing connection while using your RBE373 network. Orbi WiFi 7 Mesh networks are encrypted with WPA2-PSK + WPA3-Personal encryption by default. This is because it is the best blend of compatibility and security available. For more information and troubleshooting, we recommend visiting these links: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you're still experiencing any issues with your devices losing connection, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: Dougie the nerd
Verified Purchase:Yes
Gives a nice clear signal across the house, and on to the patio.
If you already have an older Orbi system and you are upgrading, make sure to disconnect the old Orbi, I also reboot before installing the new Orbi.
But it was worth every penny.
If you already have an older Orbi system and you are upgrading, make sure to disconnect the old Orbi, I also reboot before installing the new Orbi.
But it was worth every penny.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Samsan
Verified Purchase:Yes
So far everything is as advertised and features seem to be all working.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Frank Mowatt
Verified Purchase:Yes
[This review was collected as part of a promotion.] The upgrade from my unsupported Orbi was very easy and the new ones work great.
I would recommend this to a friend!
Written by a customer while visiting netgear.com