Customer reviews from netgear.com
NETGEAR - Orbi 260 Series WiFi 7 Mesh System, 3.6 Gbps, Up to 5,000 sq ft., 3 Pack - White
Average customer rating
4.3
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
96
4 Stars
21
3 Stars
8
2 Stars
8
1 Star
9
85%of customers recommend this product.
(
50 out of
59)
Customer Reviews for NETGEAR - Orbi 260 Series WiFi 7 Mesh System, 3.6 Gbps, Up to 5,000 sq ft., 3 Pack - White
Posted by: juguigo
Verified Purchase:Yes
it is a very good product. Very easy to set up And speed is very reliable. It truly covers my 1800 Square meter house And three Floor townhouse
Written by a customer while visiting netgear.com
Posted by: Support Help
Verified Purchase:Yes
Not only does the Orbi 370 Mesh 3 Pack work perfectly, but most importantly, Netgear provides excellent support for this and all their products.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: paulwaz
Verified Purchase:Yes
My internet seems faster, though, a speed test from before and after installing the Orbi is not much different. Maybe I need to try the satellites in different places. All in all, good, but I gave it 2 stars because now we can't print in our house wirelessly. I called Netgear and spoke to someone and he tried to troubleshoot it, but could not help and then said I needed to call HP because it's a printer issue. The printer is connected to the same network with good connectivity per the printer and still can't get it to print. Very frustrating.
Response from netgear.comBy Netgear Team, October 1, 2026
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience connecting your HP printer. We recommend checking out this troubleshooting resource: https://kb.netgear.com/25099/How-can-I-connect-my-printer-wirelessly-to-my-router. You may also want to reset the printer and do the setup again it could be using old wireless settings.
Written by a customer while visiting netgear.com
Posted by: BillyMac
Verified Purchase:Yes
My house is completely covered with no WiFi drops. This is my second Orbi Mesh Network and both are excellent. I just replaced my old mesh network this year. The WiFi 7 is fast.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: TDN24
Verified Purchase:Yes
It's been a week sense I installed my Obri 370 2 Satellite System. everything seems to be working fine. I had to reinstall my wireless printer after the installation. It appeared that it was not communicating with my laptop, One, of our TV's has had a few issues with speed and buffers quite a bit. Another one, that we put one of the two satellites under has been buffering also, both are LG's. Our Sony TV and another LG that has an Amazon Firestick are working Great. Time will tell.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Consistent System Operation. No Issues.
on September 20, 2026
Posted by: Cubs 86
After receiving the email the my current Orbi system would no longer be supported, I purchased the Orbi 370 system. For more than a decade I had no issues with the previous system. I easily installed the new 370 system. No issues with installation, and the system has worked very well. No issues.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Mister H
Verified Purchase:Yes
Really happy with this product. My service provider’s router has a strong signal throughout my house, but that ends when multiple devices are connected.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Another Dissatisfied User
Verified Purchase:Yes
The system was hard to set up and when I called support they said support was not included. I finally stumbled through the set up after turning off some of the standard data settings. Later I found that the system was constantly dropping my printers. I’d reset the system and they’d come back online for a while then drop off again. I solved that problem by turning off the VPN and the Armor. I still have my old Orbi and may fall back to that. The app also shows inconsistent lists devices online and satellites connected.
Response from netgear.comBy NETGEAR Team, September 8, 2026
Hi Valued Customer,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience getting setup with your new RBE373 as well as contacting Support. All NETGEAR products come with 90 days of complimentary technical support, and 1 year of hardware replacement warranty. For more information, please visit the following link: https://www.netgear.com/about/consumer-warranty/.
When experiencing an issue with a device not connecting, we recommend visiting this troubleshooting resource: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
We would like to investigate your Support case, as well as look into the connectivity issue you were experiencing where you needed to turn off your VPN and NETGEAR Armor. Please reach out to us with your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience getting setup with your new RBE373 as well as contacting Support. All NETGEAR products come with 90 days of complimentary technical support, and 1 year of hardware replacement warranty. For more information, please visit the following link: https://www.netgear.com/about/consumer-warranty/.
When experiencing an issue with a device not connecting, we recommend visiting this troubleshooting resource: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
We would like to investigate your Support case, as well as look into the connectivity issue you were experiencing where you needed to turn off your VPN and NETGEAR Armor. Please reach out to us with your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com