Customer reviews from netgear.com
NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Average customer rating
4.3
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
72
4 Stars
19
3 Stars
5
2 Stars
7
1 Star
7
86%of customers recommend this product.
(
32 out of
37)
Customer Reviews for NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Customer Rating
5
Running like a champ
on January 23, 2026
Posted by: Anonymous
We had a problem getting our devices to connect because of a fax router, once we disconnected it we were able to connect all of our devices
Written by a customer while visiting netgear.com
Customer Rating
1
Slowwwwwww
on July 31, 2025
Posted by: Dave66
This is pure junk. The website description said that this would be an improvement from our Orbi system that we purchased five years ago. It is 1/3 the speed and slower than Cox! We didn’t have it hooked up for more than half a day and returning it now. Don’t waste your money.
Response from netgear.comBy NETGEAR Team, August 1, 2025
Hi Dave66,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with speed while connected to your RBE373 and are planning to return it. We would like an opportunity to improve the experience you are having with your new RBE373. Many factors can affect the performance of your router or mesh WiFi system including broadcast device placement, interference and which band you are connected to. For more information, we recommend visiting these resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We recommend ensuring your RBE373 Router and Satellites are on an updated firmware release 12.1.2.7 released on 8-1-25, as well as visiting this troubleshooting resource: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US. For your Firmware, please visit: https://kb.netgear.com/000068334/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with speed while connected to your RBE373 and are planning to return it. We would like an opportunity to improve the experience you are having with your new RBE373. Many factors can affect the performance of your router or mesh WiFi system including broadcast device placement, interference and which band you are connected to. For more information, we recommend visiting these resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We recommend ensuring your RBE373 Router and Satellites are on an updated firmware release 12.1.2.7 released on 8-1-25, as well as visiting this troubleshooting resource: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US. For your Firmware, please visit: https://kb.netgear.com/000068334/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: MichaelJW
Verified Purchase:Yes
Very easy to setup and much improved over the older Orbi system I had!
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
4
Orbi 370 Series Dual-Band WiFi 7 Mesh 3-Pack
on September 27, 2025
Posted by: GeoML
Verified Purchase:Yes
The Orbi 370 is working fine so far. However, I have not been able to get the Orbi app to work with the system. It says I have no internet when obviously I do. I did the install manually online.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: DMH Escondido
Verified Purchase:Yes
The system is easy to install and provides solid WIFI coverage throughout our home.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Micman
Verified Purchase:Yes
Easy setup, replacing an older Orbi system that reached end of life. Much more stable than the old system with faster downloads of media files and more reliable service from the smart devices in my home.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: DebA
Verified Purchase:Yes
Netgear support did an excellent job on helping me get upgraded to ORBI 7. I currently was using an ORBI version that is no longer supported.
The surprise was it no longer had 2 slots for ethernet hard wire connections. So, I had to also buy
a POE switch.
The tough part is all the things you have to connect to again. And 4 out of the 14 items I had to connect to required replacements. It relates to 2.4 G vs 5.G. The video doorbell, Flo Moen detectors, and the KASA plugs required replacement. The scanner didn't require a replacement but now can't scan wirelessly, so will be replacing it too.
The surprise was it no longer had 2 slots for ethernet hard wire connections. So, I had to also buy
a POE switch.
The tough part is all the things you have to connect to again. And 4 out of the 14 items I had to connect to required replacements. It relates to 2.4 G vs 5.G. The video doorbell, Flo Moen detectors, and the KASA plugs required replacement. The scanner didn't require a replacement but now can't scan wirelessly, so will be replacing it too.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi 370
on October 28, 2025
Posted by: Jkirton
Outstanding system, easy install, great performance
Written by a customer while visiting netgear.com