Customer reviews from netgear.com
NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Average customer rating
4.3
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
80
4 Stars
19
3 Stars
5
2 Stars
7
1 Star
8
86%of customers recommend this product.
(
36 out of
42)
Customer Reviews for NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Customer Rating
5
Very strong signal
on February 24, 2026
Posted by: BRUCE
Installed to provide internet to pagodo located 150/175 feet from router.
Written by a customer while visiting netgear.com
Posted by: Buster
Verified Purchase:Yes
It seems to flood the entire property with great connectivity.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
very fast
on February 28, 2026
Posted by: Thundertmf
download speeds of 1260 mbps on ethernet, 768 mbps on wifi, ive used netgear for years, always top notch products, curently using a CM3000 Modem and an Orbi 370 series router/ mesh system, very happy with this system, capable of linking 70 devices at a time, zero lag!
Written by a customer while visiting netgear.com
Customer Rating
5
ORBI Rocks!
on March 2, 2026
Posted by: Alan Schuler
I was using my provider’s modem and couldn’t stay connected. No AppleTV.
With ORBI my Ring doorbell works for the first time. AppleTV is fast and clear. Much better in all aspects!
With ORBI my Ring doorbell works for the first time. AppleTV is fast and clear. Much better in all aspects!
Written by a customer while visiting netgear.com
Posted by: Big Michael
Verified Purchase:Yes
Quite simple to set up the basics. However, security, camera, ring doorbell, tv, thermostats, automatic light switches, printers, speakers systems all had to be redone, reinstalled.or even replaced. Took hours figure out each devices protocol. Each one has different software and setup. NEVER AGAIN. Your IT department knows what they are doing, but many of your customers are not that tech savvy.
Also, my old Orbi system was working well and I was forced into purchasing more of your upgraded product because u arbitrarily decided to discontinue the line and support. The question is how soon until u do that again. Two years???
Very unhappy and disappointed customer.
Also, my old Orbi system was working well and I was forced into purchasing more of your upgraded product because u arbitrarily decided to discontinue the line and support. The question is how soon until u do that again. Two years???
Very unhappy and disappointed customer.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, September 5, 2025
Hi Michael, Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with connecting some of your connected devices to your RBE373. Orbi WiFi 7 WiFi networks are encrypted with WPA2-PSK + WPA3-Personal encryption by default. This is because it is the best blend of compatibility and security available. However, some devices such as printers, smart devices (IoT), and older devices are not compatible with this level of encryption. For these devices to work, we recommend visiting this resource with guided instructions: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network. NETGEAR products receive regular firmware updates over the course of their lifecycle. These updates contain bug fixes, performance enhancements, security fixes, and new features. While our team works tirelessly to provide these critical updates as long as reasonably possible, NETGEAR products eventually reach the end of their lifecycle for a variety of reasons including technological advancements, product maturity, market demands, and other reasons. For instance, given the rapid pace of technological innovation, there comes a point when older software stacks either cannot support the updates needed to ensure a seamless level of performance or cannot reasonably be updated at all. Learn more about End of Service and what it means at the following link: https://www.netgear.com/about/eos/. If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review. Regards, NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Running like a champ
on January 23, 2026
Posted by: Anonymous
We had a problem getting our devices to connect because of a fax router, once we disconnected it we were able to connect all of our devices
Written by a customer while visiting netgear.com
Customer Rating
1
Slowwwwwww
on July 31, 2025
Posted by: Dave66
This is pure junk. The website description said that this would be an improvement from our Orbi system that we purchased five years ago. It is 1/3 the speed and slower than Cox! We didn’t have it hooked up for more than half a day and returning it now. Don’t waste your money.
Response from netgear.comBy NETGEAR Team, August 1, 2025
Hi Dave66,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with speed while connected to your RBE373 and are planning to return it. We would like an opportunity to improve the experience you are having with your new RBE373. Many factors can affect the performance of your router or mesh WiFi system including broadcast device placement, interference and which band you are connected to. For more information, we recommend visiting these resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We recommend ensuring your RBE373 Router and Satellites are on an updated firmware release 12.1.2.7 released on 8-1-25, as well as visiting this troubleshooting resource: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US. For your Firmware, please visit: https://kb.netgear.com/000068334/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with speed while connected to your RBE373 and are planning to return it. We would like an opportunity to improve the experience you are having with your new RBE373. Many factors can affect the performance of your router or mesh WiFi system including broadcast device placement, interference and which band you are connected to. For more information, we recommend visiting these resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We recommend ensuring your RBE373 Router and Satellites are on an updated firmware release 12.1.2.7 released on 8-1-25, as well as visiting this troubleshooting resource: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US. For your Firmware, please visit: https://kb.netgear.com/000068334/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: MichaelJW
Verified Purchase:Yes
Very easy to setup and much improved over the older Orbi system I had!
I would recommend this to a friend!
Written by a customer while visiting netgear.com