Customer reviews from netgear.com
NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Average customer rating
4.3
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
72
4 Stars
19
3 Stars
5
2 Stars
7
1 Star
7
86%of customers recommend this product.
(
32 out of
37)
Customer Reviews for NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Customer Rating
5
Wireless Speed Just LIke Wired
on November 21, 2025
Posted by: Son of Gis
I recently purchased an Orbi 370 Dual Band WiFi 7 Mesh 3 pack from Net Gear. I was always an Orbi fan and had the Orbi wireless mesh system (earlier models) over the last decade. After purchasing this, I was blown away with the ease of set up and (most importantly) the performance and value of this system! I did a speedtest and with 1GB service from Altafiber, I was astounded by the 978.14 download speed and 642.99 upload speeds. My IT guru and long-time technology go-to-guy saw these speeds and, like me, was blown away. Both my wife and I stream daily from home offices and have over 26 devices connected to the network. So happy that Orbi (once again) leads the way in WiFi 7 mesh networking. Thank you Net Gear!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Coverage for large home.
on November 23, 2025
Posted by: GNP
After trying multiple extenders with poor results, got the ORBI 17 three pack system. The set up was easy and has excellent coverage for the entire house for streaming on multiple televisions and WiFi for computers and Zoom calls. Very pleased with the seamless connectivity between the satellite units and the devices automatically connecting to the nearest satellite station.
Strongly recommend for anyone having connection problems especially in a large home.
Strongly recommend for anyone having connection problems especially in a large home.
Written by a customer while visiting netgear.com
Customer Rating
1
Continuous Dropped Connections
on December 11, 2025
Posted by: Jeff Kroh
As title says, I have continuous dropped connections. Typically every time I turn on my laptop. It is annoying and time wasting time until it reconnects. More annoying when in the middle of something or my son is upset he can't play Roblox.
Will continue troubleshooting a little longer, or will return for another product.
Will continue troubleshooting a little longer, or will return for another product.
Response from netgear.comBy NETGEAR Team, December 12, 2025
Hi Jeff,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connections while connected to the RBE373. When experiencing an issue with your connectivity, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
We also recommend ensuring your RBE373 Router and Satellites are on the latest firmware v12.1.3.11 which contains an enhancement for overall system stability as well as re-sync your Router and Satellites beginning in the same room and moving out to their intended destinations. For more information, please visit the following links: https://kb.netgear.com/000068430/, as well as: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite.
If you're still experiencing any issues after updating the firmware, please reach out to us at netgearteam@netgear.com — we’d love to work with you directly! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connections while connected to the RBE373. When experiencing an issue with your connectivity, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
We also recommend ensuring your RBE373 Router and Satellites are on the latest firmware v12.1.3.11 which contains an enhancement for overall system stability as well as re-sync your Router and Satellites beginning in the same room and moving out to their intended destinations. For more information, please visit the following links: https://kb.netgear.com/000068430/, as well as: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite.
If you're still experiencing any issues after updating the firmware, please reach out to us at netgearteam@netgear.com — we’d love to work with you directly! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to install. Incredible internet speeds.
on December 25, 2025
Posted by: He.
My internet has been spotty since installation and a tech recommended this system. It was easy to install and my upload and download speeds are nearly maxed out. Worth every penny.
Written by a customer while visiting netgear.com
Customer Rating
5
Set it and forget it
on January 2, 2026
Posted by: Dave H
This is my 2nd orbi mesh system and once it is set up it just works and you don’t have to worry about sufficient wifi throughout the property, ever!
Written by a customer while visiting netgear.com
Posted by: Michael Sha
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm very excited with my Orbi 370 series and my Wi-Fi is extremely a ton better.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Better than I expected
on January 15, 2026
Posted by: Angela B
Bought this mesh router set to replace my old linksys. I was having dead zones and when I upgraded my cellphones I kept getting disconnected from the WiFi. This Orbi set fixed all our problems. Only problem I had was while setting up my phone was having problems loading and connecting with the app which is necessary to set up. I just had to keep reconnecting to the router for the first couple minutes and then it went super smoothly. I am so happy I decided to go with the Orbi.
Written by a customer while visiting netgear.com
Posted by: Big Michael
Verified Purchase:Yes
Quite simple to set up the basics. However, security, camera, ring doorbell, tv, thermostats, automatic light switches, printers, speakers systems all had to be redone, reinstalled.or even replaced. Took hours figure out each devices protocol. Each one has different software and setup. NEVER AGAIN. Your IT department knows what they are doing, but many of your customers are not that tech savvy.
Also, my old Orbi system was working well and I was forced into purchasing more of your upgraded product because u arbitrarily decided to discontinue the line and support. The question is how soon until u do that again. Two years???
Very unhappy and disappointed customer.
Also, my old Orbi system was working well and I was forced into purchasing more of your upgraded product because u arbitrarily decided to discontinue the line and support. The question is how soon until u do that again. Two years???
Very unhappy and disappointed customer.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, September 5, 2025
Hi Michael, Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with connecting some of your connected devices to your RBE373. Orbi WiFi 7 WiFi networks are encrypted with WPA2-PSK + WPA3-Personal encryption by default. This is because it is the best blend of compatibility and security available. However, some devices such as printers, smart devices (IoT), and older devices are not compatible with this level of encryption. For these devices to work, we recommend visiting this resource with guided instructions: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network. NETGEAR products receive regular firmware updates over the course of their lifecycle. These updates contain bug fixes, performance enhancements, security fixes, and new features. While our team works tirelessly to provide these critical updates as long as reasonably possible, NETGEAR products eventually reach the end of their lifecycle for a variety of reasons including technological advancements, product maturity, market demands, and other reasons. For instance, given the rapid pace of technological innovation, there comes a point when older software stacks either cannot support the updates needed to ensure a seamless level of performance or cannot reasonably be updated at all. Learn more about End of Service and what it means at the following link: https://www.netgear.com/about/eos/. If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review. Regards, NETGEAR Team
Written by a customer while visiting netgear.com