Customer reviews from netgear.com
NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Average customer rating
4.1
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
43
4 Stars
12
3 Stars
3
2 Stars
6
1 Star
6
81%of customers recommend this product.
(
21 out of
26)
Customer Reviews for NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Posted by: MichaelJW
Verified Purchase:Yes
Very easy to setup and much improved over the older Orbi system I had!
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
4
Orbi 370 Series Dual-Band WiFi 7 Mesh 3-Pack
on September 27, 2025
Posted by: GeoML
Verified Purchase:Yes
The Orbi 370 is working fine so far. However, I have not been able to get the Orbi app to work with the system. It says I have no internet when obviously I do. I did the install manually online.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: DMH Escondido
Verified Purchase:Yes
The system is easy to install and provides solid WIFI coverage throughout our home.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Big Lar
Verified Purchase:Yes
It has been over a week and I am still unable to get my Century link router to connect to Orbi. My old Orbi RB50 connected right away. I will try for one more week the. I will give up and return it. I have tried using the iPhone app and manually on the computer.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, September 29, 2025
Hi Big Lar, Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with installing and connecting your RBE373 and are planning to return it. When experiencing trouble installing we recommend a few steps including performing a full power cycle for both your Century Link device as well as Orbi RBE373 making sure to unplug the ethernet cable between the due during this power cycle. Once both have come back online, reconnect your Orbi RBE373 to your Century Link device. If your Century Link device is a Modem/Router combo, it is recommended to change the settings of this device to bridge or passthrough mode. For more information, please visit the following resource: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US. If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review. Regards, NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: Micman
Verified Purchase:Yes
Easy setup, replacing an older Orbi system that reached end of life. Much more stable than the old system with faster downloads of media files and more reliable service from the smart devices in my home.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: DebA
Verified Purchase:Yes
Netgear support did an excellent job on helping me get upgraded to ORBI 7. I currently was using an ORBI version that is no longer supported.
The surprise was it no longer had 2 slots for ethernet hard wire connections. So, I had to also buy
a POE switch.
The tough part is all the things you have to connect to again. And 4 out of the 14 items I had to connect to required replacements. It relates to 2.4 G vs 5.G. The video doorbell, Flo Moen detectors, and the KASA plugs required replacement. The scanner didn't require a replacement but now can't scan wirelessly, so will be replacing it too.
The surprise was it no longer had 2 slots for ethernet hard wire connections. So, I had to also buy
a POE switch.
The tough part is all the things you have to connect to again. And 4 out of the 14 items I had to connect to required replacements. It relates to 2.4 G vs 5.G. The video doorbell, Flo Moen detectors, and the KASA plugs required replacement. The scanner didn't require a replacement but now can't scan wirelessly, so will be replacing it too.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Anonymous
Verified Purchase:Yes
I'm not sure why I "upgraded." My Orbi 6 was WAY faster and more reliable than the 7. Granted, the 6 was starting to have lots of bugs and crashes, which is why I decided to switch. So far, I am very unimpressed.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, October 28, 2025
Hi Ari,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RBE373. Several factors can affect the performance of your Orbi Mesh WiFi system including broadcast device placement, interference from other devices and which band your devices are connecting to. We recommend visiting these resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, as well as: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We also recommend ensuring your RBE373 Router and Satellites are on the most recent firmware v12.1.3.11 which includes enhancements for overall system stability: https://kb.netgear.com/000068430/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RBE373. Several factors can affect the performance of your Orbi Mesh WiFi system including broadcast device placement, interference from other devices and which band your devices are connecting to. We recommend visiting these resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, as well as: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We also recommend ensuring your RBE373 Router and Satellites are on the most recent firmware v12.1.3.11 which includes enhancements for overall system stability: https://kb.netgear.com/000068430/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi 370
on October 28, 2025
Posted by: Jkirton
Outstanding system, easy install, great performance
Written by a customer while visiting netgear.com