Customer reviews from netgear.com
NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Average customer rating
4.3
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
88
4 Stars
20
3 Stars
6
2 Stars
7
1 Star
8
86%of customers recommend this product.
(
44 out of
51)
Customer Reviews for NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Customer Rating
2
Disappointing Performance for the Price
on November 9, 2025
Posted by: Bryan
I have a 1 Gbps internet plan, and while the Orbi 370 router delivers about 600–700 Mbps near the main unit, the speed drops to just 300–360 Mbps when connected to the satellites upstairs. For the price, I expected much better performance. My Spectrum WiFi pods actually provided over 500 Mbps in the same upstairs area at a fraction of the cost. I was hoping for an upgrade with the Orbi 370, but unfortunately, it hasn’t lived up to expectations.
Response from netgear.comBy NETGEAR Team, November 10, 2025
Hi Bryan,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with performance while connected to your RBE373. Many factors can affect the performance of your Orbi Mesh WiFi system including broadcast device placement, interference from other devices or some heavy objects like microwaves and metal cabinets, as well as which band you are connected to. We recommend visiting these troubleshooting resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
Additionally we also recommend ensuring your RBE373 Router and Satellites are on the most recent firmware v12.1.3.11 which contains an enhancement for overall system stability: https://kb.netgear.com/000068430/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with performance while connected to your RBE373. Many factors can affect the performance of your Orbi Mesh WiFi system including broadcast device placement, interference from other devices or some heavy objects like microwaves and metal cabinets, as well as which band you are connected to. We recommend visiting these troubleshooting resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
Additionally we also recommend ensuring your RBE373 Router and Satellites are on the most recent firmware v12.1.3.11 which contains an enhancement for overall system stability: https://kb.netgear.com/000068430/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Wireless Speed Just LIke Wired
on November 21, 2025
Posted by: Son of Gis
I recently purchased an Orbi 370 Dual Band WiFi 7 Mesh 3 pack from Net Gear. I was always an Orbi fan and had the Orbi wireless mesh system (earlier models) over the last decade. After purchasing this, I was blown away with the ease of set up and (most importantly) the performance and value of this system! I did a speedtest and with 1GB service from Altafiber, I was astounded by the 978.14 download speed and 642.99 upload speeds. My IT guru and long-time technology go-to-guy saw these speeds and, like me, was blown away. Both my wife and I stream daily from home offices and have over 26 devices connected to the network. So happy that Orbi (once again) leads the way in WiFi 7 mesh networking. Thank you Net Gear!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Coverage for large home.
on November 23, 2025
Posted by: GNP
After trying multiple extenders with poor results, got the ORBI 17 three pack system. The set up was easy and has excellent coverage for the entire house for streaming on multiple televisions and WiFi for computers and Zoom calls. Very pleased with the seamless connectivity between the satellite units and the devices automatically connecting to the nearest satellite station.
Strongly recommend for anyone having connection problems especially in a large home.
Strongly recommend for anyone having connection problems especially in a large home.
Written by a customer while visiting netgear.com
Customer Rating
1
Continuous Dropped Connections
on December 11, 2025
Posted by: Jeff Kroh
As title says, I have continuous dropped connections. Typically every time I turn on my laptop. It is annoying and time wasting time until it reconnects. More annoying when in the middle of something or my son is upset he can't play Roblox.
Will continue troubleshooting a little longer, or will return for another product.
Will continue troubleshooting a little longer, or will return for another product.
Response from netgear.comBy NETGEAR Team, December 12, 2025
Hi Jeff,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connections while connected to the RBE373. When experiencing an issue with your connectivity, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
We also recommend ensuring your RBE373 Router and Satellites are on the latest firmware v12.1.3.11 which contains an enhancement for overall system stability as well as re-sync your Router and Satellites beginning in the same room and moving out to their intended destinations. For more information, please visit the following links: https://kb.netgear.com/000068430/, as well as: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite.
If you're still experiencing any issues after updating the firmware, please reach out to us at netgearteam@netgear.com — we’d love to work with you directly! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connections while connected to the RBE373. When experiencing an issue with your connectivity, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
We also recommend ensuring your RBE373 Router and Satellites are on the latest firmware v12.1.3.11 which contains an enhancement for overall system stability as well as re-sync your Router and Satellites beginning in the same room and moving out to their intended destinations. For more information, please visit the following links: https://kb.netgear.com/000068430/, as well as: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite.
If you're still experiencing any issues after updating the firmware, please reach out to us at netgearteam@netgear.com — we’d love to work with you directly! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to install. Incredible internet speeds.
on December 25, 2025
Posted by: He.
My internet has been spotty since installation and a tech recommended this system. It was easy to install and my upload and download speeds are nearly maxed out. Worth every penny.
Written by a customer while visiting netgear.com
Posted by: Bert99
Verified Purchase:Yes
Covers a big area well. Just having some growing pains with my 2.4 ghz older devices.
Written by a customer while visiting netgear.com
Customer Rating
5
Set it and forget it
on January 2, 2026
Posted by: Dave H
This is my 2nd orbi mesh system and once it is set up it just works and you don’t have to worry about sufficient wifi throughout the property, ever!
Written by a customer while visiting netgear.com
Posted by: Michael Sha
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm very excited with my Orbi 370 series and my Wi-Fi is extremely a ton better.
I would recommend this to a friend!
Written by a customer while visiting netgear.com