Customer reviews from netgear.com
NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Average customer rating
4.3
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
91
4 Stars
20
3 Stars
7
2 Stars
7
1 Star
9
83%of customers recommend this product.
(
45 out of
54)
Customer Reviews for NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Posted by: DMH Escondido
Verified Purchase:Yes
The system is easy to install and provides solid WIFI coverage throughout our home.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi 370 Series dual band wifi mesh 3 pack
on September 27, 2025
Posted by: Mrrick
Verified Purchase:Yes
There were easy to install and work like they should.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
4
Orbi 370 Series Dual-Band WiFi 7 Mesh 3-Pack
on September 27, 2025
Posted by: GeoML
Verified Purchase:Yes
The Orbi 370 is working fine so far. However, I have not been able to get the Orbi app to work with the system. It says I have no internet when obviously I do. I did the install manually online.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: MichaelJW
Verified Purchase:Yes
Very easy to setup and much improved over the older Orbi system I had!
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Robin B.
Verified Purchase:Yes
After 5 yrs I wanted to upgrade my Orbi RBK50 2 pc system to a comparable system and chose the RBR373. I asked AI for help to see if I could do it myself or should I hire a tech to come to my house. The answers reflected that barring any complications I could do it myself. I followed the instructions from AI and on my existing Orbi app. The installation went very smoothly and 19 of 21 devices connected automatically. My garage door would not so I called the manufacturer and they talked me through how to connect it as a "new device". That left one old camera which was a bit too old to update. So far after 10 days, I've had the router disconnect a few times and didn't see any loss of signal from the modem which I found very odd. Received a firmware update today and it went smoothly. What I don't notice is a better system in terms of coverage which is very discouraging. I went from an old WiFi 5 to a WiFi 7 coverage, a 3 piece system versus a 2 piece and yet the coverage isn't any better at all. The overall download speed realized a slight increase but other than that, I don't see any real tangible benefits at this point. Why not? IDK...
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Steve1954
Verified Purchase:Yes
I purchased this system as a replacement for an older mesh system that was no longer going to be supported with updates. I'm quite pleased with my purchase. It was easy to setup and accommodated not having to reconnect my smart devices in the old system. It took a couple of days for the system to balance my devices across the main router and 2 satellites but it did it automatically. I highly recommend this system as it was affordable and perfect replacement for my older Orbi Mesh system.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: F Holt
Verified Purchase:Yes
Just a few days in and 4 calls to support and still no real resolve. Wish I had not upgraded at this point. Willing to give them a chance though. Praying they come through!
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, September 12, 2025
Hi Valued Customer, Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your RBE373 after speaking with Support. We would like to look into your case and see what help we can provide. Please reach out to us with your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you. Regards, NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: Spence3491
Verified Purchase:Yes
Awful!! One minute, I have internet, the next minute it's down. I've switched back to my 5 year old router/modem and am getting 67 megabits, rock stable. I want to send the Orbi back for a refund!
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, September 10, 2025
Hi Spence3491, Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you have been experiencing a connection issue with your RBE373 and are looking to return it. When experiencing an issue with connectivity we recommend a few troubleshooting steps including checking all of your power and ethernet cords to ensure they are secure, performing a full power cycle of both your modem as well as RBE373, ensuring your Router and Satellites are in a well ventilated area and ensuring your Router and Satellites are on the latest firmware, v12.1.2.7: https://kb.netgear.com/000068334/. If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review. Regards, NETGEAR Team
Written by a customer while visiting netgear.com