Customer reviews from netgear.com
NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Average customer rating
4.3
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
80
4 Stars
19
3 Stars
5
2 Stars
7
1 Star
8
86%of customers recommend this product.
(
36 out of
42)
Customer Reviews for NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Customer Rating
2
Stuck in Setup Loop
on February 2, 2026
Posted by: Cash Black
Started and then went through the setup process over 10 times. Not exaggerating. When it worked it did great, but back to the setup loop attempting to add extension units... Completely replaced the unit and bought an identical one... After two more attempts return to them both.
Response from netgear.comBy NETGEAR Team, February 3, 2026
Hi Valued Customer,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the setup process and being stuck in a loop and returned your RBE373. When experiencing trouble during installation, we recommend visiting this troubleshooting resource: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you decide to repurchase the RBE373 or any other NETGEAR product and have any issues, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the setup process and being stuck in a loop and returned your RBE373. When experiencing trouble during installation, we recommend visiting this troubleshooting resource: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you decide to repurchase the RBE373 or any other NETGEAR product and have any issues, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear is Top products
on February 3, 2026
Posted by: RP447
We have only had Netgear products ever since we obtained internet years ago. Netgear has served us and our family as a solid product for all the different router’s we upgraded to. This new mesh system has helped us with all our needs. The coverage is outstanding and as always simple setup and no problems.. We love it for many reasons but most of all we don’t have anymore dropped calls or the range is great. We have to depend on our router because we have no cell service here in the mountains of north east ga… one word… Netgear means reliability!!!!
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
easy to setup
on February 9, 2026
Posted by: Anonymous
the app does it all for you, for basic setup...great product
Written by a customer while visiting netgear.com
Posted by: SOYLENT
Verified Purchase:Yes
3 sepatate networks, one for personal/family use, one for 2.4 devices, and one for guests that can have separate passwords
Wold prefer the extenders be mounted to electrical outlet - plug in cord to desk top unit. Works great with good coverage.
Wold prefer the extenders be mounted to electrical outlet - plug in cord to desk top unit. Works great with good coverage.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Ihatesurveys
Verified Purchase:Yes
This mesh router eliminates the dead Wifi spots in my house. It is also faster than the NightHawk router that it replaced. I have had it for a few weeks and so far so good.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
1
So so mesh....HORRIBE wifi coverage.
on March 10, 2026
Posted by: Guitarick
I was running an older Orbi RBR850 system with one satellite and it covered my house pretty well, but was a bit weak in the basement. As I have a wired house I purchased the 3 pack of the Orbi 370 system for a dedicated node in the basement. Hooked everything up (with wired backhaul) and all seemed pretty good until I noticed wifi signal strength and speed. At only a few feet away I've already dropped 50% of my max throughput. Also, my bedroom which is about 40 feet of open house away from the router has no signal....zero...nada...zip. With my older RBR850 system I had a solid signal in the bedroom. Unless you can use wired backhaul and be VERY VERY close to router/satellites stay away from this system. The wifi power and distance drop off makes it unusable. I will be returning it and going to a different vendor...probably TP-Link
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, March 11, 2026
Hi Guitarick,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are experiencing coverage problems with your RBE373 and are considering returning it. When experiencing an issue with coverage and performance, we recommend visiting these troubleshooting resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We also recommend ensuring your RBE373 Router and Satellites are on the most recent firmware v12.1.3.12 and then resync your Router and Satellites. For more information, please visit the following links: https://kb.netgear.com/000070468/, as well as: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite.
If you're still experiencing any issues with the coverage and performance of your RBE373, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are experiencing coverage problems with your RBE373 and are considering returning it. When experiencing an issue with coverage and performance, we recommend visiting these troubleshooting resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We also recommend ensuring your RBE373 Router and Satellites are on the most recent firmware v12.1.3.12 and then resync your Router and Satellites. For more information, please visit the following links: https://kb.netgear.com/000070468/, as well as: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite.
If you're still experiencing any issues with the coverage and performance of your RBE373, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear - Orbi 370 Series Dual-Band WiFi 7 Mesh
on March 11, 2026
Posted by: Nitin Barad
Verified Purchase:Yes
1 router plus two satellites - Extremely impressed so far - I have had it for a month and it is working perfectly.
I would recommend this to a friend!
Written by a customer while visiting netgear.com