Customer reviews from netgear.com
NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Average customer rating
4.3
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
91
4 Stars
20
3 Stars
7
2 Stars
7
1 Star
9
83%of customers recommend this product.
(
45 out of
54)
Customer Reviews for NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Customer Rating
5
Works Great
on October 24, 2025
Posted by: Firedog86
Had been using those small plug in WiFi extenders. They work fair. These are a GREAT improvement. These are a little more but well worth the money.
Written by a customer while visiting netgear.com
Customer Rating
5
Works Great
on October 23, 2025
Posted by: Anonymous
My Orbi WiFi 7Dual Band Mesh Router was easy to install and works great.
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi Mesh System
on October 21, 2025
Posted by: Anonymous
this was easy to set up and rename. Great coverage for my 4,700 sq ft house.
Written by a customer while visiting netgear.com
Customer Rating
2
Performance draining security
on October 21, 2025
Posted by: JHale
I had the Orbi 750 3 pack system with NetArmor. I called support when experiencing issues with upload speed and connecting to the router, and was told to reset my router to the default SSID and passkey. I was able to connect, but the upload spread continued to be an issue. Support blamed my internet provider so I called them and had a tech come out. The tech showed me on a cheap router that both upload and download speeds were performing perfectly. Once this happened, I purchased the Orbi 370 WiFi 7 system. When I initially set it up, the speeds were performing perfectly, but once Net Armor was activated the speeds dropped 400-450 mps. When I turned off the Net Armor, the speeds increased almost normal, but not to the initial speeds when first connected. I am not an IT person, but common sense tells me the security from NETGEAR is not efficient and causes inconsistent internet speeds. I am returning the routers and I am disappointed in the amount of time and resources it took to identify the problem.
Response from netgear.comBy NETGEAR Team, October 21, 2025
Hi JHale,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your RBE373 while using NETGEAR Armor after speaking with Support. We would like to look into your case and see what other help we can provide. Please reach out to us with your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your RBE373 while using NETGEAR Armor after speaking with Support. We would like to look into your case and see what other help we can provide. Please reach out to us with your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Smooth Install
on October 20, 2025
Posted by: Randy
The install went very well. My WiFi speed in the office upstairs went from 30 mhz to around 200 mhz. I have a gig fiber downstairs. The only hiccup was when I wanted to name the WiFi the same name as before. All other WiFi was turned off, but I should have “forgotten” the old network on my phone before the install. The software let me do it anyway with a warning. I didn’t want to reprogram all 50 devices in our home, so keeping the same name and password was important.
Written by a customer while visiting netgear.com
Posted by: Micman
Verified Purchase:Yes
Easy setup, replacing an older Orbi system that reached end of life. Much more stable than the old system with faster downloads of media files and more reliable service from the smart devices in my home.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Sunspotmom
Verified Purchase:Yes
Setup went fairly well. The system has worked flawlessly for a few days now.
Written by a customer while visiting netgear.com
Posted by: Big Lar
Verified Purchase:Yes
It has been over a week and I am still unable to get my Century link router to connect to Orbi. My old Orbi RB50 connected right away. I will try for one more week the. I will give up and return it. I have tried using the iPhone app and manually on the computer.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, September 29, 2025
Hi Big Lar, Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with installing and connecting your RBE373 and are planning to return it. When experiencing trouble installing we recommend a few steps including performing a full power cycle for both your Century Link device as well as Orbi RBE373 making sure to unplug the ethernet cable between the due during this power cycle. Once both have come back online, reconnect your Orbi RBE373 to your Century Link device. If your Century Link device is a Modem/Router combo, it is recommended to change the settings of this device to bridge or passthrough mode. For more information, please visit the following resource: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US. If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review. Regards, NETGEAR Team
Written by a customer while visiting netgear.com