Customer reviews from netgear.com
NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Average customer rating
4.3
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
91
4 Stars
20
3 Stars
7
2 Stars
7
1 Star
9
83%of customers recommend this product.
(
45 out of
54)
Customer Reviews for NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Customer Rating
5
Orbi 370
on October 31, 2025
Posted by: Meredith
Easy setup. I installed one satellite so far and that was plug and play. Good coverage. I do miss the usb plug for my external hard drive on my old nighthawk router.
Written by a customer while visiting netgear.com
Customer Rating
3
okay, but still not right
on October 29, 2025
Posted by: Kristel Hart
I am having trouble connecting to my smart plugs, printer, iRobot vacuum.
Response from netgear.comBy NETGEAR Team, October 30, 2025
Hi Kristel,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connected IoT devices while on your RBE373 WiFi network. Orbi WiFi 7 WiFi networks are encrypted with WPA2-PSK + WPA3-Personal encryption by default. This is because it is the best blend of compatibility and security available. However, some devices such as printers, smart devices (IoT), and older devices are not compatible with this level of encryption. For these devices to work, you must connect them to a network with a lower level of encryption. For more information, we recommend visiting this resource: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
We also recommend ensuring your RBE373 Router and Satellites are on the most recent firmware v12.1.3.11 which contains enhancements for overall system stability: https://kb.netgear.com/000068430/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connected IoT devices while on your RBE373 WiFi network. Orbi WiFi 7 WiFi networks are encrypted with WPA2-PSK + WPA3-Personal encryption by default. This is because it is the best blend of compatibility and security available. However, some devices such as printers, smart devices (IoT), and older devices are not compatible with this level of encryption. For these devices to work, you must connect them to a network with a lower level of encryption. For more information, we recommend visiting this resource: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
We also recommend ensuring your RBE373 Router and Satellites are on the most recent firmware v12.1.3.11 which contains enhancements for overall system stability: https://kb.netgear.com/000068430/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
370 s wifi 7 mash
on October 29, 2025
Posted by: Tina
Easy installation, app with great features, super fast speed. Highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
Surprisingly easy setup
on October 28, 2025
Posted by: Oli
Took me about fifteen minutes to set up, most of which was waiting for the app to automatically find the satellites. App is actually useful for managing your network. Farmhouse full of metal walls now has consistent, strong WiFi signal. Extremely pleased and will buy more satellites to extend to garage.
Written by a customer while visiting netgear.com
Customer Rating
5
Orbi 370
on October 28, 2025
Posted by: Jkirton
Outstanding system, easy install, great performance
Written by a customer while visiting netgear.com
Posted by: Anonymous
Verified Purchase:Yes
I'm not sure why I "upgraded." My Orbi 6 was WAY faster and more reliable than the 7. Granted, the 6 was starting to have lots of bugs and crashes, which is why I decided to switch. So far, I am very unimpressed.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, October 28, 2025
Hi Ari,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RBE373. Several factors can affect the performance of your Orbi Mesh WiFi system including broadcast device placement, interference from other devices and which band your devices are connecting to. We recommend visiting these resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, as well as: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We also recommend ensuring your RBE373 Router and Satellites are on the most recent firmware v12.1.3.11 which includes enhancements for overall system stability: https://kb.netgear.com/000068430/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RBE373. Several factors can affect the performance of your Orbi Mesh WiFi system including broadcast device placement, interference from other devices and which band your devices are connecting to. We recommend visiting these resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, as well as: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We also recommend ensuring your RBE373 Router and Satellites are on the most recent firmware v12.1.3.11 which includes enhancements for overall system stability: https://kb.netgear.com/000068430/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome value
on October 25, 2025
Posted by: Lataille
This system was replacing a Nighthawk WiFi 6 mesh system and I have to say that it was a nice upgrade. Speeds increased by 50% with the new system due to the stronger WiFi 7 signals.
Very happy with the purchase!
Written by a customer while visiting netgear.com
Posted by: Debe
Verified Purchase:Yes
Netgear support did an excellent job on helping me get upgraded to ORBI 7. I currently was using an ORBI version that is no longer supported.
The surprise was it no longer had 2 slots for ethernet hard wire connections. So, I had to also buy
a POE switch.
The tough part is all the things you have to connect to again. And 4 out of the 14 items I had to connect to required replacements. It relates to 2.4 G vs 5.G. The video doorbell, Flo Moen detectors, and the KASA plugs required replacement. The scanner didn't require a replacement but now can't scan wirelessly, so will be replacing it too.
The surprise was it no longer had 2 slots for ethernet hard wire connections. So, I had to also buy
a POE switch.
The tough part is all the things you have to connect to again. And 4 out of the 14 items I had to connect to required replacements. It relates to 2.4 G vs 5.G. The video doorbell, Flo Moen detectors, and the KASA plugs required replacement. The scanner didn't require a replacement but now can't scan wirelessly, so will be replacing it too.
I would recommend this to a friend!
Written by a customer while visiting netgear.com