Customer reviews from netgear.com
NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Average customer rating
4.3
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
91
4 Stars
20
3 Stars
7
2 Stars
7
1 Star
9
83%of customers recommend this product.
(
45 out of
54)
Customer Reviews for NETGEAR - Orbi 260 Series BE3600 Dual-Band Mesh Wi-Fi 7 System (3-pack) - White
Customer Rating
5
easiest setup and config
on November 16, 2025
Posted by: Judson
setup was a breeze, the app is well made and you still have the web interface to configure the router. internet speeds are blazing again, much better than nest wifi
Written by a customer while visiting netgear.com
Customer Rating
5
Speeds are awesome!
on November 16, 2025
Posted by: bboll
The setup is super easy the the speeds are amazing! Great option for the money!
Written by a customer while visiting netgear.com
Customer Rating
2
Disappointing Performance for the Price
on November 9, 2025
Posted by: Bryan
I have a 1 Gbps internet plan, and while the Orbi 370 router delivers about 600–700 Mbps near the main unit, the speed drops to just 300–360 Mbps when connected to the satellites upstairs. For the price, I expected much better performance. My Spectrum WiFi pods actually provided over 500 Mbps in the same upstairs area at a fraction of the cost. I was hoping for an upgrade with the Orbi 370, but unfortunately, it hasn’t lived up to expectations.
Response from netgear.comBy NETGEAR Team, November 10, 2025
Hi Bryan,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with performance while connected to your RBE373. Many factors can affect the performance of your Orbi Mesh WiFi system including broadcast device placement, interference from other devices or some heavy objects like microwaves and metal cabinets, as well as which band you are connected to. We recommend visiting these troubleshooting resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
Additionally we also recommend ensuring your RBE373 Router and Satellites are on the most recent firmware v12.1.3.11 which contains an enhancement for overall system stability: https://kb.netgear.com/000068430/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with performance while connected to your RBE373. Many factors can affect the performance of your Orbi Mesh WiFi system including broadcast device placement, interference from other devices or some heavy objects like microwaves and metal cabinets, as well as which band you are connected to. We recommend visiting these troubleshooting resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
Additionally we also recommend ensuring your RBE373 Router and Satellites are on the most recent firmware v12.1.3.11 which contains an enhancement for overall system stability: https://kb.netgear.com/000068430/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: Mrdogo
Verified Purchase:Yes
While connectivity looks good some devices are having connectivity issues. Speed is good but signal strength goes up and down.
I would recommend this to a friend!
Response from netgear.comBy NETGEAR Team, November 7, 2025
Hi Mrdogo,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RBE373. Orbi WiFi 7 networks are encrypted with WPA2-PSK + WPA3-Personal encryption by default. This is because it is the best blend of compatibility and security available. However, some devices such as printers, smart devices (IoT), and older devices are not compatible with this level of encryption. For these devices to work, you must connect them to a network with a lower level of encryption. For more information, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you're still experiencing any issues with your connected devices and signal strength, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RBE373. Orbi WiFi 7 networks are encrypted with WPA2-PSK + WPA3-Personal encryption by default. This is because it is the best blend of compatibility and security available. However, some devices such as printers, smart devices (IoT), and older devices are not compatible with this level of encryption. For these devices to work, you must connect them to a network with a lower level of encryption. For more information, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you're still experiencing any issues with your connected devices and signal strength, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
RBE373 Mesh Router
on November 6, 2025
Posted by: Curt20
We love our new full house wifi. We now have great speeds no matter where we are in or around our house. The RBE373 was very easy to setup and we love how both 2g and 5g devices use the same network and the router figures out which version to provide. A
Written by a customer while visiting netgear.com
Customer Rating
2
Connecting devices
on November 5, 2025
Posted by: Anonymous
OMG. so hard to connect devices if they connect at all. I spent an hour on the phone with someone I could hardly understand. The next day I spent another hour trying. Gave up and sent it back. Google mesh connected everything “all 12” devices in 1/2 hour.
Response from netgear.comBy NETGEAR Team, November 6, 2025
Hi Valued Customer,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had connectivity problems with your RBE373 and have already returned it. Orbi 7 WiFi networks are encrypted with WPA2-PSK + WPA3-Personal encryption by default. This is because it is the best blend of compatibility and security available. However, some devices such as printers, smart devices (IoT), and older devices are not compatible with this level of encryption. For these devices to work, you must connect them to a network with a lower level of encryption. For more information on this topic, we recommend checking out this resource: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
We also recommend ensuring your RBE373 Router and Satellites are on the most recent firmware v12.1.3.11 which contains enhancements for overall system stability: https://kb.netgear.com/000068430/.
If you decide to repurchase the RBE373 or any other NETGEAR product and have any issues, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had connectivity problems with your RBE373 and have already returned it. Orbi 7 WiFi networks are encrypted with WPA2-PSK + WPA3-Personal encryption by default. This is because it is the best blend of compatibility and security available. However, some devices such as printers, smart devices (IoT), and older devices are not compatible with this level of encryption. For these devices to work, you must connect them to a network with a lower level of encryption. For more information on this topic, we recommend checking out this resource: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
We also recommend ensuring your RBE373 Router and Satellites are on the most recent firmware v12.1.3.11 which contains enhancements for overall system stability: https://kb.netgear.com/000068430/.
If you decide to repurchase the RBE373 or any other NETGEAR product and have any issues, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Slower than Apple Extreme
on November 4, 2025
Posted by: Strider
I was able to quickly get the devices up and running without issues. I was also able to run into issues just as quickly and very quickly disappointed in the WiFi
Response from netgear.comBy NETGEAR Team, November 4, 2025
Hi Strider,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RBE373. When experiencing an issue with speeds and connectivity, we recommend visiting these troubleshooting resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We also recommend ensuring your Orbi Router and Satellites are on the latest firmware v12.1.3.11: https://kb.netgear.com/000068430/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RBE373. When experiencing an issue with speeds and connectivity, we recommend visiting these troubleshooting resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We also recommend ensuring your Orbi Router and Satellites are on the latest firmware v12.1.3.11: https://kb.netgear.com/000068430/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Easy set up
on November 3, 2025
Posted by: Rick
Easy to set up. Worked right out of the box. Some steps were a bit sparse, but not impossible to figure out.
Written by a customer while visiting netgear.com