Customer Reviews for Whirlpool - 30 in. Wide 5 burners 5.0 cu. ft. Freestanding Gas Range with Air Cooking Technology and Steam Clean - White
Customer Rating
1
Oven door is dangerously hot to touch when in use
on October 6, 2025
Posted by: JFrie
[This review was collected as part of a promotion.] First. new range in 30 years ...looks nice but SO DANGEROUS. Entire door and top surface get hot enough to cause burn when oven is on and everything on top becomes very hot with even just one burner on. I was told it operates as designed. Small simmer burners at back are useless if any other burner is on. Sad statement of designers and agencies paid to protect consumers. I wouldn't allow small children in my kitchen when oven door can get 170° 'as designed .
Response from whirlpool.comBy Branded Team, Consumer Care, October 7, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Gas Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6420AUs90 or Direct Message on Instagram at http://spr.ly/6423AUs9N, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case #817518. We’re looking forward to hearing from you. Jacob W
[This review was collected as part of a promotion.] The range sems fine.....but it has been impossible to get through to your customer support people either by email or phone• The range came without a manual and I have some questions about air frying. Going onto the web for every question is just not satisfactory. You need to seriously reshape your customer support.
[This review was collected as part of a promotion.] After using the multiple different cooking modes (No Preheat Air Fry and Air Baking, No Preheat Mode, Bake, Broil, and Keep Warm) for almost a month now, I’ve come to love this oven! The no preheat air fry mode is an absolute game changer for quick meals and is used multiple times a day in my home, thanks to my chicken nugget loving little ones. Baking multiple meals in the oven at once has also gotten easier than before, since this model offers Air baking. The air baking creates even baking between both racks with the use of a high speed fan. The fan can be a bit off putting if you’re standing in the kitchen trying to have a conversation while it’s on, so I suggest leaving the room while using the air features. Another one of my favorite features as a busy mom is the steam clean option! I don’t always have the time to take everything out and scrub the oven after every meal, but all you have to do is add water, run the cycle, and wipe the residue away after. Doing this regularly has helped me avoid having to use a bunch of harmful chemicals, trying to get off stuck on messes.
[This review was collected as part of a promotion.] Received from influenster in exchange for my honest review. I love love love this oven. First thing I cooked was a frozen pizza (so boring, but the temp and cook time was perfect). Next I used the low temp for a “crock pot meal”. I made a beef brisket and it came out absolutely amazing! Great cook? Great oven! I think both. 😂. My son uses the air fryer function every single day, and it works great. It’s so awesome to be able to pack away the air fryer and free up some counter space.
[This review was collected as part of a promotion.] no instruction manual only installation guide . installed included LP conversion kit and burner flames are way too high
[This review was collected as part of a promotion.] I love my new gas stove! I have always bought Whirlpool appliances. Frig, washer and dryer dishwasher stoves. I have never had a problem with any of them. I will always buy Whirlpfor the quality
[This review was collected as part of a promotion.] I have only used it twice as I have chefs in my family that bring me food. I just moved into this condo and wanted to replace the old stove.