Customer Reviews for Whirlpool - 30 in. Wide 5 burners 5.0 cu. ft. Freestanding Gas Range with Air Cooking Technology and Steam Clean - White
Customer Rating
2
Poor quality and design.
on October 16, 2026
Posted by: stevec7733
[This review was collected as part of a promotion.] Poor quality door and drawer. Poor surface design in my opinion. I purchased this online so I wasn't aware of these issues. I wish I had returned it and would not purchase again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 19, 2026
Thank you for your review. We regret to hear that your Gas Range design/quality is not living up to your standards. If you have any questions or concerns with your Range, please feel free to reach out to us through any of the following options: Facebook: https://www.facebook.com/whirlpoolusa/ Instagram: https://www.instagram.com/whirlpoolusa/ Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25311646, and a restatement of your issue. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] 3 oven options are wonderful and able to crisp without using the broiler. Top burners are larger than I'm use too and will be good for bringing the water to boil in our large canner. Handle matches the micro and dishwasher
[This review was collected as part of a promotion.] I haven't really had my oven for very long but so far it's works great. Absolutely love the air fry feature makes cooking healthier a lot easier.
[This review was collected as part of a promotion.] Seems to work great haven't used it a lot yet. Pre heat seems to be fast. The large burners in front really heat things fast. Had to turn them to low which is still a higher heat than I used to using. Overall I'm satisfied which the stove.
[This review was collected as part of a promotion.] It is easy to clean and the flame adjustments are just exact. We also tried using the oven and it is very good!
I can’t say much about the range because I haven’t done much cooking on. For the most part it’s been good. I would have preferred the smaller burner be on front instead of on the back. There was no booklet to explain how to use air fry, air bake, steam clean or the no preheat frozen lasagna or pizza. A booklet telling how to use the range would be ever so helpful. The range is nice looking and cooks well. I’ve baked a couple of things and they turned out pretty good.
[This review was collected as part of a promotion.] my last oven was over 50 years old, so this takes some getting use to. I haven't used all the features, but for what I have used it love it. The only thing is there is no flat surface to put a spoon rest. There is also on info on the unit on the web site. I want to purchase a center cover
[This review was collected as part of a promotion.] I've had this brand new stove for exactly 2 weeks and I'm getting ready to place my second service call on a brand new stove. on the first instance hinges were bad in the stove just letting heat out instead of keeping it in the oven. now I have tried to use my oven again and the fan does not function I think there's still something wrong with the door or else they didn't put it on right and the switch that has the fan operating isn't getting contact . Pretty sad on a brand new stove.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, August 26, 2026
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the ongoing issues you've experienced with your Whirlpool® Gas Range, and we understand how frustrating this situation must be for you. We care deeply about your experience and want to do everything we can to make things right. Please feel free to connect with us through any of the options below so we can assist you directly: Facebook: https://www.facebook.com/whirlpoolusa/ Instagram: https://www.instagram.com/whirlpoolusa/ Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24707844. We truly appreciate your patience and look forward to helping you resolve this. Marie Q