Customer Reviews for Gardyn - Home 4.0 Vertical Indoor Drip Hydroponics Growing System w/ LED Grow Lights 30 Non-GMO Plants, Herbs, Vegetables - White
Customer Rating
5
Love my gardyn
on June 6, 2025
Posted by: Gail M
It is wonderful to walk over and pick fresh herbs for cooking. Fresh lettuce to eat, not to mention the veggies and fruit. I love my gardyn!!!!!!!!!!!!!!!
Response from gardynBy Customer Success, Customer Success, June 13, 2025
Thank you so much for the love! 💚 We’re thrilled to hear how much you’re enjoying your Gardyn — from fresh herbs to crisp lettuce and homegrown veggies & fruit, it sounds like your kitchen is thriving! 🍅🥬🍓 Happy Garydning!
I have had my gardyn for 3 years and it is still running! I recommend this to anyone who cares about food and has either money or time to invest. The membership is $$ so I have just been running it on my own and making my own ycubes. I wouldn't say this has decreased my grocery bill, because it inspires me to eat better. Maybe if I had already been eating veggies it would have? I am still learning how to optimize growing, and there are a lot of resources available. Right now my lid has some wiring issues and they are helpful and responsive to helping me resolve this issue.
Response from gardynBy Customer Success, Customer Success, May 29, 2025
Three years and still growing strong — that’s amazing! 🙌 We're so glad your Gardyn is still going and inspiring you to eat better 💚🥗 It’s awesome to hear you’re making it work your way, and we totally get that everyone's journey looks a little different. Thanks for the honest feedback and shout-out to our Support team — we're always here to help! 😊Happy Gardyning, and cheers to even more fresh harvests ahead! 🌱
It is going on a year and I have several pods that have never grown. At first I thought it was an isolated incident but when I order the same again it still hasn’t grown. Very disappointing.
Response from gardynBy Customer Success, Customer Success, May 22, 2025
Thanks for sharing your experience! We’re committed to making sure every Gardyner gets the most out of their system, and that means making sure everything grows strong and healthy.
Our Support team will be reaching out by phone and email with some easy, growing tips to help you turn things around and get your Gardyn thriving 🌱
Beautiful product. Really like the AI and I really appreciate when it needs maintenance and tells me though sometimes I'm busy so I'm unable to attend to all of its needs but luckily I'm able to do it the next time I'm free. Not a big fan of on the app how it's starting to rate how our ability to take care of it is that causes me a lot of anxiety. This was a recent update. Also wish that there was an ability to talk with the AI as well through the app.
Response from gardynBy Customer Success, Customer Success, May 28, 2025
Thanks so much for your thoughtful feedback! We’re so glad to hear you’re enjoying the Gardyn and that Kelby’s reminders are helpful — we know life gets busy, and it’s great that you can jump back in when you have time 💚
We also appreciate your honesty about the new Care Score feature. We understand it’s not for everyone, and we’re actively listening to feedback like yours as we continue to improve the experience. ✨
You can talk to Kelby through Ask Kelby in the Gardyn app! This feature is designed to help members save time and effort by chatting with Kelby directly, any time. Kelby will respond with instant, customized answers to all of your Gardyn-related questions. 😊
Thanks for being part of the Gardyn community — Happy Gardyning! 🌱
I’ve had this for about 6 months and it’s riddled with bugs I cannot get rid of. I even bought all new ones and started over to no avail. The plants are yellow & dying also bc the watering schedule is wrong but you can’t adjust it without paying the expensive monthly extra membership fee. Plus the pump had a malfunction. Overall this is one of the worst wastes of money I’ve had in a long time!
Response from gardynBy Customer Success, Customer Success, May 15, 2025
Thank you for sharing your experience. We’re committed to making sure you get the best from your Gardyn, and our Support team will be reaching out by phone and email to help resolve every issue you’ve encountered.
They’ll walk you through pest management strategies, offer guidance on plant care and growth, and make sure your system is set up to thrive. You do not need a membership to take control—without one, you can still connect your Gardyn to the app, adjust automatic lighting and watering schedules, and monitor your temperature, humidity, and water level.
We’ll also be replacing your pump under your 2-year warranty—no problem there.
We’re confident we can help turn things around and get your Gardyn experience where it should be 🌱
It's been 5 weeks so far. My garden has become a new happy place for me. I absolutely love it! It was easy to set up and get it started. I initially placed about 25 plants on it. There were a few I was not interested in. I purchased a few extras with my credits, and have been germinating the other things I wanted to try. I did have a few that did not do well after pruning the first time, but that's okay. I replaced those also. Now everything seems to be doing well.
The membership has been good for me. I like the tips and reminders. My plants struggled a little bit when the humidity dropped too low one day, but adding a humidifier nearby helped my garden immensely. The Las Vegas desert is brutally dry.
Overall, I'm immensely please with my purchase! I couldn't be happier.
Response from gardynBy Customer Success, May 6, 2025
We’re so happy to hear your Gardyn has become a happy place for you! 💚 We love that you’re customizing your garden and using your membership to keep things thriving—those tips and reminders really do come in handy! 😊
The Vegas desert can be tough, but great call adding a humidifier 🌵💧 Your garden is in great hands, and we’re thrilled you’re loving it! Thank you for the recommendation!
I bought this over Black Friday and I am so happy I did. Beyond just having amazing fresh vegetables and lettuce, the flowers are stunning and it’s almost an art piece in my home. I just bought some vases to move flowers around the house and I’m planning on buying a second one at the next sale.
Response from gardynBy Customer Success, April 29, 2025
Thank you for the beautiful review! We're so happy Gardyn has brought both fresh veggies and stunning blooms into your home—it really is like a living art piece! 🥬🌸 Moving the flowers around in vases is a great way to add a pop of color to any room, and we’re excited you're thinking about a second unit. Happy Gardyning! 😊