Most of the dead pods germinate. Some don’t. But you’ll replace them.
Response from gardynBy Customer Success, Customer Success, October 17, 2026
Thank you for the kind words about our service and products! 🌱 We are glad most of your yCubes sprout and that replacing the ones that do not has been easy. Any yCube with no growth after 21 days is covered by our germination guarantee, so we are always happy to keep you growing. Grow healthy, live tasty 💚
Response from gardynBy Customer Success, October 8, 2026
That’s exactly why we created Gardyn! 💚 We wanted growing your own food to be fun, easy, and totally doable even if you don’t have a green thumb! Happy Gardyning! 🌱
I have been loving using my Gardyn until I felt confident enough to proceed without the subscription. It seems that Gardyn now has taken away all reminders for tank cleaning, top offs, etc. I’ve worked with software comanies before, it takes little to no effort to send automated reminders. It just feels intentional so that your thrive meter goes down and you feel compelled to restart their ridiculously expensive membership. While I’m still using my Gardyn and so far it is doing better this time after learning about things like water hardness (which Kelby never even mentioned), I find it to be a bait and switch company which is sad. The gardyn is expensive enough that you should be able to include basic reminders without AI. Without it it defeats the very promise that they have made to make gardening simple.
Response from gardynBy Customer Success, Customer Success, October 6, 2026
We hear you on the reminders and we appreciate you sharing how it felt after stepping away from membership. Tank refresh reminders are still available for all Gardyners in the Water widget on the home screen, showing up 7 days before the due date with an orange icon when it is coming soon and red when it is due or overdue. Membership adds Kelby's guidance and the Task Center on top of that. We have located your account and our team will reach out by phone and email to walk through it with you and answer any questions. Grow healthy, live tasty 💚
Response from gardynBy Customer Success, Customer Success, July 27, 2026
Thank you so much for this! 💚 Growing your own fresh veggies and saving money along the way, that is a win-win we love to see. So glad your Gardyn is treating you well. Grow healthy, live tasty! 🌱✨
I absolutely LOVE my GARDYN. Making a fresh salad daily is a dream come true. The lettuce is so green and full of nutrients and the e cucumbers and tomatoes taste out of this world.
Response from gardynBy Customer Success, Customer Success, July 11, 2026
Thank you so much for this amazing review! 💚 Fresh salads daily with green, nutrient packed lettuce and cucumbers and tomatoes that taste out of this world, that is the Gardyn dream come to life! We are beyond happy to hear how much joy your Gardyn is bringing to your table. Grow healthy, live tasty! 🌱✨
Watching the new growth each day brings so much joy to my life. Gardyn has given me so much happiness!
Response from gardynBy Customer Success, July 8, 2026
Thank you so much for sharing this, it made our day! 💚🌱 Knowing that your Gardyn brings you joy and that watching your plants grow has become such a happy part of your daily routine is exactly why we do what we do. ✨
Cheers to many more harvests, new growth, and moments of happiness! Happy Gardyning 🥬🍅💚