Customer reviews from gardyn
Gardyn - Home 4.0 Vertical Indoor Drip Hydroponics Growing System w/ LED Grow Lights 30 Non-GMO Plants, Herbs, Vegetables - White
Average customer rating
4.7
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
240
4 Stars
12
3 Stars
7
2 Stars
7
1 Star
7
Customer Reviews for Gardyn - Home 4.0 Vertical Indoor Drip Hydroponics Growing System w/ LED Grow Lights 30 Non-GMO Plants, Herbs, Vegetables - White
Customer Rating
1
What a bait and switch. Sucks now
on February 12, 2026
Posted by: Unhappy gardyner2
from Phoenix
Not happy with the new kelby restrictions. Just waiting for my pump to break because I've no reminder to refill now
Response from gardynBy Customer Success, Customer Success, February 13, 2026
Thanks so much for sharing your feedback💚 We understand how a change can feel frustrating, especially when you rely on reminders to keep everything running smoothly.
To help clarify: tank refresh reminders haven’t gone away, they just appear a bit differently now. You’ll find them in the Water widget on your app’s home screen. It uses color-coded alerts to let you know when a refresh is coming up 🟠 or overdue 🔴. You can tap the Water tile anytime to view instructions and mark the refresh as complete.
Kelby tasks and messages are part of the membership experience, which is why some reminders now show as membership features. The Water widget is there to make sure all Gardyners still have visibility into important water care timing. 🌱
A Support specialist will reach out by phone and email to answer any questions and ensure you feel confident using the reminders. We appreciate you taking the time to share your experience and look forward to connecting with you!
To help clarify: tank refresh reminders haven’t gone away, they just appear a bit differently now. You’ll find them in the Water widget on your app’s home screen. It uses color-coded alerts to let you know when a refresh is coming up 🟠 or overdue 🔴. You can tap the Water tile anytime to view instructions and mark the refresh as complete.
Kelby tasks and messages are part of the membership experience, which is why some reminders now show as membership features. The Water widget is there to make sure all Gardyners still have visibility into important water care timing. 🌱
A Support specialist will reach out by phone and email to answer any questions and ensure you feel confident using the reminders. We appreciate you taking the time to share your experience and look forward to connecting with you!
Written by a customer while visiting gardyn
Customer Rating
5
Great for my small space!
on February 4, 2026
Posted by: Jeka34
from Grand Rapids, MI
I’ve had my Gardyn for a little over a year and it’s still my favorite purchase! So easy to garden indoors in my apartment! :)
Written by a customer while visiting gardyn
Customer Rating
5
Pleasing & lovely
on December 2, 2025
Posted by: Parnaz
from Brooklyn, ny
This was most certainly an amazing decision to invest on getting the gardyn! Maintenance is not zero but is very pleasant, the plants, seeds, and the harvest is high quality! It also works as a personal sun in gloomy days lol! Love it!
Response from gardynBy Customer Success, Customer Success, December 4, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that your Gardyn has been such a joyful addition, from the high-quality harvest 🥬 to being your personal sunshine on gloomy days ☀️😊. We love that maintenance feels pleasant and rewarding, and that you’re enjoying every moment of growing at home. Happy Gardyning!
Written by a customer while visiting gardyn
Customer Rating
5
I can Gardyn!
on November 21, 2025
Posted by: Greenmonica
from Flagstaff, AZ
I never knew I could grow plants. My confidence in growing healthy food for my family has increased and I get so many compliments from people visiting my home.
Response from gardynBy Customer Success, Customer Success, December 3, 2025
We’re so happy to hear this! 💚 Your confidence in growing healthy food is inspiring, and you have a beautiful Gardyn to be proud of! ✨ Keep enjoying those compliments — you’ve earned them!
Written by a customer while visiting gardyn
Customer Rating
5
Therapy for your mind and body
on November 15, 2025
Posted by: Julia
from South Carolina
Gardening has always been my therapy. After downsizing, I had no place to garden. Buying my Gardyn has brought me more joy than any other purchase! I highly recommend having at least one Gardyn! The veggies taste so much better than grocery store veggies! And, it's fun!
Response from gardynBy Customer Success, Customer Success, November 20, 2025
Thank you so much for sharing this! 🌱 We love hearing how your Gardyn has brought joy and fresh, tasty veggies into your home. 🥬Gardening really is the best therapy, and we’re so happy you’re enjoying every moment!
Written by a customer while visiting gardyn
Customer Rating
1
Better off without it
on November 13, 2025
Posted by: Terrible Gardyn
from Texas
The pumps break every year, the membership is expensive and useless, a lot of the plants die before they get to fruits. It is obnoxious to clean and maintain. I absolutely hate this thing.
Response from gardynBy Customer Success, Customer Success, November 14, 2025
Thank you for sharing your experience with us. We’re sorry to hear that you’ve run into repeated issues. That’s not the experience we want for any Gardyner.
We take concerns about pump performance, membership value, and plant success seriously, and we appreciate you bringing these points to our attention. Your feedback is being shared directly with our Leadership team as we continue improving reliability, maintenance, and overall ease of use.
We also want to make sure we address your situation personally. Our Support team will be reaching out to you by both phone and email. Thanks again for your feedback and our team looks forward to connecting with you!
We take concerns about pump performance, membership value, and plant success seriously, and we appreciate you bringing these points to our attention. Your feedback is being shared directly with our Leadership team as we continue improving reliability, maintenance, and overall ease of use.
We also want to make sure we address your situation personally. Our Support team will be reaching out to you by both phone and email. Thanks again for your feedback and our team looks forward to connecting with you!
Written by a customer while visiting gardyn
Customer Rating
5
Great job
on November 11, 2025
Posted by: Ann53
5
Response from gardynBy Customer Success, Customer Success, November 12, 2025
We appreciate the 5 stars!! Happy Gardyning! ✨
Written by a customer while visiting gardyn
Customer Rating
5
Easy gardening
on September 30, 2025
Posted by: New hope
from Cantón MI
I usually garden outside. Just received my Gardyn, so excited to get it going . I’m looking forward to keep my fresh greens going all year long .
My daughter have one going all year and she loves it , no bugs or mess to deal with .
My daughter have one going all year and she loves it , no bugs or mess to deal with .
Response from gardynBy Customer Success, Customer Success, October 3, 2025
We’re so excited for you to start your Gardyn journey and enjoy fresh greens year-round. It’s great your daughter already loves hers—now you’ll both be growing together, bug- and mess-free! 🥗✨
Written by a customer while visiting gardyn