Order process is ok using the app but you are limited what you can do on the app. That is where it gets VERY frustrating and the website is not easy to navigate unless you are ordering a whole system.
Response from gardynBy Gardyn Team, June 4, 2024
Hi Danag!
This is very helpful and insightful feedback on how ordering on the website and in the app could be improved. When you have to navigate away from the app to the website, we agree it is not ideal and have some great opportunities to make it better!
Our team wants to make the ordering process easy and stress-free. We understand how important it is to offer more options for ordering in the app and we are exploring how to do this for the future.
In the meantime, all of our accessories can be found in one convenient place on our website: https://mygardyn.com/gardyn-accessories/
We always welcome additional feedback, so please do not hesitate to reach out to Support@mygardyn.com.
I’m 2 months in and OBSESSED. I love how the app tells you how to take care of all the plants and when to refill the tank. And the resource library is massive, I always find answers to questions. I was prepared to wait months for blooms, but I’m regularly snipping for salads already. I’ve repotted some herbs, we’ve made our own pesto with the purple basil. It’s such a beautiful live addition to our living space. I can’t recommend enough
I’m so thrilled with my Gardyn purchase. I had seen the ads and kept thinking about purchasing but waited to make sure I really wanted to do this. Finally caved and cannot believe how happy I am!
Response from gardynBy Customer Success, May 31, 2024
Hi DixieDoDa,
We are thrilled you finally caved and decided to grow with us!
Thank you for sharing your review. We are very happy to hear your Gardyn is bringing you lots of joy!
Best gift ever! I have missed my veggie garden since moving, and am sick of overpriced, low quality veggies from the stores here. This is a total game changer!