Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Baby Blue Clear
Average customer rating
4
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
53
4 Stars
11
3 Stars
7
2 Stars
4
1 Star
12
81%of customers recommend this product.
(
55 out of
68)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Baby Blue Clear
Posted by: Don d
Verified Purchase:Yes
Disappointed. Our other phones had lifeproof for years and came out looking brand new for trad in. Thought these cases were sealed and disappointed the camera area allows dirt and debris in. Also the cover for the charge port opens hard and forces a lot of angular pressure to engage and remove the cable in and out of the slot. The end result will be damage to the cable and likely the phone side plug as well. Lifeproof currently not available.
Response from otterbox.comBy Customer Service, November 14, 2025
Hello! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: JH Bender
Verified Purchase:Yes
The belt holder broke in half. I had one of your holder for years and never had one break.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 15, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Summer
Verified Purchase:Yes
Sturdy case without screen protector was disappointing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Beto
Verified Purchase:Yes
Case has held up really good ive dropped it from construction site and nothing happened but as for the clip dont reccomend keeps popping off
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Superior protection and a great feel in the hand!
on December 24, 2025
Posted by: BHR324
Verified Purchase:Yes
Highly recommended. Keep your iPhone 17 ProMax safe! Buy an Otterbox with screen protection. The phone feels great in my hand, and the holster/carrier that Otterbox supplies "free" is a great safe way to carry your phone.
Written by a customer while visiting otterbox.com
Posted by: Phone Clip Nerd
Verified Purchase:Yes
I ordered my new Case and Belt Clip for my new I-phone 17Pro Max on line. I have had the defender cases for all of my past 5 or 6 I-phones. I was disappointed that there were only a few colors to choose from. So, I couldn’t get my usual camo color case. But one thing I’m worried most about is how the case clips into the belt clip. It doesn’t have a firm click when you snap your phone into place. And doesn’t have a lot of resistance for it not to fall out. I’m worried about loosing my phone. Everything else if fine and it came on the same delivery truck as my phone. So I didn’t have to use it naked.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Will Shortt
Verified Purchase:Yes
So far so good. The case is still too new to determine if it will hold up or not. All my past cases from otterbox have been a waste of money
Response from otterbox.comBy Customer Service, December 1, 2025
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Always bought OtterBox cases for my iPhones. Great product well built to last.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com