Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Baby Blue Clear
Average customer rating
4 out of 5
4
(53 Reviews)
Open Ratings Snapshot
Rating breakdown 53 reviews
5 Stars
34
4 Stars
4
3 Stars
6
2 Stars
1
1 Star
8
82%of customers recommend this product. 
(
33 out of 40
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Baby Blue Clear
Customer Rating
5 out of 5
5
Defender
on November 12, 2025
Posted by: Stephanie
Verified Purchase:Yes
I am pleasantly surprised at how much less bulky this new design is. I have been a defender user for many years and have never had one problem.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Loose fit Phone slides around. Not like old defend
on October 19, 2025
Posted by: Tllr
Verified Purchase:Yes
Not made very well. Definitely doesn’t feel like the old defender case
I would recommend this to a friend!
Response from otterbox.comBy Customer ServiceOctober 20, 2025
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Overly sensitive case for camera
on October 27, 2025
Posted by: Mat g
Verified Purchase:Yes
Constantly taking pictures the case is so sensitive
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceOctober 28, 2025
Hello Mat! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Impressed
on October 30, 2025
Posted by: Shiva
Verified Purchase:Yes
I had one of their old cases with this type of print. This new one def holds its form better than some of their old defender cases. I’ve taken it to work, many miles of hunting trips, in and out of pockets and still looks brand new.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love your 17 Pro Max? Buy this!
on October 31, 2025
Posted by: R Dunning
Verified Purchase:Yes
Thus Defender case has the build quality of the Otter Box types from a few years ago, which is to say fantastic! Wish for the price it came with the belt clip.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Defender saves my iPhone
on November 1, 2025
Posted by: David G
Verified Purchase:Yes
I get a new otter box for each new iPhone that I purchase. It has saved my phone countless times when it’s been dropped. Even on cement. I am sure it’s saved me a few replacement iPhones over the years. I use it with a holster so carrying g the phone is quite easy. I even carry it on my belt when motorcycle riding
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
My opinion doesn’t matter much….
on November 1, 2025
Posted by: Return customer
Verified Purchase:Yes
The price point is decent was hoping for a bit better quality and overall performance. Wish the magnetic back was stronger to actually use for something.
I would recommend this to a friend!
Response from otterbox.comBy Customer ServiceNovember 3, 2025
Thank you for your feedback. We have taken your feedback to the company for future consideration.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Disappointed
on November 15, 2025
Posted by: Jay Jay
Verified Purchase:Yes
This case has a design flaw that traps dust, causing scratches on my phone. I am disappointed to learn that Lifeproof cases are no longer available, so I have resorted to this alternative, which has proven to be the worst case ever. I strongly urge the manufacturer to restore Lifeproof cases.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceNovember 17, 2025
Thank you for your feedback. We have taken your feedback to the company for future consideration.
Written by a customer while visiting otterbox.com
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