Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Baby Blue Clear
Average customer rating
4
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
53
4 Stars
11
3 Stars
7
2 Stars
4
1 Star
12
81%of customers recommend this product.
(
55 out of
68)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max - Baby Blue Clear
Posted by: Stephanie
Verified Purchase:Yes
I am pleasantly surprised at how much less bulky this new design is. I have been a defender user for many years and have never had one problem.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jayden
Verified Purchase:Yes
I expected more from an OtterBox case, especially given the brand’s reputation and price point. Unfortunately, the back of the case scratched very easily with normal, everyday use. Even more frustrating, the two pieces that are supposed to clip together don’t connect very securely. They commonly separate, which makes the case feel unreliable and poorly designed. Overall, it doesn’t provide the solid, dependable protection I was expecting.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 31, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Dablasko
Verified Purchase:Yes
Don’t buy the Defender XT series. The back of the case is very slick resulting in easy drops.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 15, 2026
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Nathan
Verified Purchase:Yes
The case is normal like all otterboxes but the camera action button is way too sensitive keeps taking random photos and filling up our camera rolls and yes we have 2 of them and they’re both the same mine and my girlfriends
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 24, 2025
Hello, Nathan! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: Shiva
Verified Purchase:Yes
I had one of their old cases with this type of print. This new one def holds its form better than some of their old defender cases. I’ve taken it to work, many miles of hunting trips, in and out of pockets and still looks brand new.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: R Dunning
Verified Purchase:Yes
Thus Defender case has the build quality of the Otter Box types from a few years ago, which is to say fantastic! Wish for the price it came with the belt clip.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: not avaiable
Verified Purchase:Yes
This case keeps my phone safe, even after two drops. One time, the case came apart, which was upsetting. Thankfully, my phone is fine.
Response from otterbox.comBy Customer Service, November 3, 2025
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Van N
Verified Purchase:Yes
I usually buy Otterbox cases for its high durability but they tend to slip out of my hands on occasion. Thus, I like the material on my new case—it’s not slippery
I would recommend this to a friend!
Written by a customer while visiting otterbox.com