Customer reviews from horizonfitness.com
Horizon - Fitness 7.0 AT Treadmill - Black
Average customer rating
4.4
(833 Reviews)
Rating breakdown 833 reviews
5 Stars
540
4 Stars
175
3 Stars
56
2 Stars
22
1 Star
40
Customer Reviews for Horizon - Fitness 7.0 AT Treadmill - Black
Customer Rating
5
exceptional customer service!!
on December 24, 2021
Posted by: Lois G.
The Horizon Fitness Customer Service is outstanding! They deserve 110% on a scale of 100%!!
Written by a customer while visiting horizonfitness.com
Customer Rating
5
1 month into using treadmill
on December 26, 2021
Posted by: gustavo w.
working well overall. Functions bit hard to sort out. Moving it was not well explained. No video to watch, printed brochure with tiny single picture was not helpful. When called 800#, suggestion was to disassemble treadmill to decrease weight! I suggest stating proper angle range to lift the treadmill to easily roll it (I was not sure, thus was lifting only a few degrees, it needs around 30%).
Written by a customer while visiting horizonfitness.com
Customer Rating
4
treadmill is good
on December 31, 2021
Posted by: jacqualine h.
The app itself doesn't work, it just keeps loading so all I can do is run/walk on treadmill and manually keep track of my progress
Written by a customer while visiting horizonfitness.com
Customer Rating
2
Initial Struggles with Treadmill
on December 31, 2021
Posted by: Tyler F.
Sand bag for precipitation opened under belt while in transit and caused a lot of initial issues loosening belt to vacuum sand, tightening belt again, then recalibrating treadmill so belt didn’t shift right or left. Called horizon support, they provided minimal help and actively worked to try and convince me not to call someone out to help when I was struggling with calibration.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Delivery and assembly.
on January 2, 2022
Posted by: Lori B.
Delivery was spot on time.I assembled unit all by myself 45 minutes only neede help holding left and right handles in place . If you lose your lead wire fishing it thru time a half inch nut on one end and drop it thru.
Written by a customer while visiting horizonfitness.com
Customer Rating
4
There is squeaking that takes
on January 2, 2022
Posted by: Hugh D.
There is squeaking that takes place from time to time that lasts many times 5 seconds and longer.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
What i needed in my life a long time ago lol
on January 3, 2022
Posted by: Justin D.
Loving it especially when i come home from working 10-12 hour shifts! saves alot of time vs driving to the gym and/or driving to another neighborhood to go run outside (i don't live in a safe neighborhood). Also great for cold or rainy weather and i'm definitely not a fan of cold weather lol.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Great
on January 5, 2022
Posted by: Jill H.
I have add the machine for a year now, it is still in great condition
Written by a customer while visiting horizonfitness.com