Customer reviews from horizonfitness.com
Horizon - Fitness 7.0 AT Treadmill - Black
Average customer rating
4.4
(834 Reviews)
Rating breakdown 834 reviews
5 Stars
541
4 Stars
175
3 Stars
56
2 Stars
22
1 Star
40
Customer Reviews for Horizon - Fitness 7.0 AT Treadmill - Black
Customer Rating
1
7. 0 Treadmill
on August 29, 2025
Posted by: Vicky
If I could give 0 stars I would. This treadmill is garbage. I had it less then 6 months and started having problems. Keeps stopping mid walk and resets. Fixed twice and today it happened again. Don't waste your money,
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Great treadmill!
on May 20, 2023
Posted by: Nflsbest
I’m a former marathoner and I know what a good treadmill needs. The horizon 7.0 AT is a great affordable treadmill with strong horsepower and user friendly controls!
Written by a customer while visiting horizonfitness.com
Customer Rating
2
Mixed Experience with Horizon 7. 0AT Treadmill—Started Strong, Ended in Frustration
on October 13, 2025
Posted by: Keith
When I first got the Horizon 7. 0AT, I was genuinely impressed. It connected seamlessly with my Apple Watch, ran quietly, and felt like a great value for the price. I liked it so much I bought a second one for my wife. Unfortunately, that’s where the problems began.
After just a few months, both treadmills started abruptly stopping mid-run—no warning, no error, just a hard stop. Horizon support worked with me for a bit and eventually sent replacement top consoles for both units. Mine has been stable since the swap, but my wife’s treadmill still suffers from the same issue.
Now, nine months in, my unit has developed a persistent squeaking noise I can’t eliminate, and the hydrolock mechanism that’s supposed to hold the treadmill upright when folded has failed. I submitted a new support ticket weeks ago and haven’t heard back. Meanwhile, my wife’s treadmill remains unresolved.
I used a competitor’s treadmill for over 20 years without a single issue. I switched to Horizon because the other brand’s proprietary system didn’t sync with my watch, and Horizon’s price point was appealing. But I’ve learned the hard way—sometimes “too good to be true” really is. This won’t be a 20-year relationship with Horizon. Disappointing.
After just a few months, both treadmills started abruptly stopping mid-run—no warning, no error, just a hard stop. Horizon support worked with me for a bit and eventually sent replacement top consoles for both units. Mine has been stable since the swap, but my wife’s treadmill still suffers from the same issue.
Now, nine months in, my unit has developed a persistent squeaking noise I can’t eliminate, and the hydrolock mechanism that’s supposed to hold the treadmill upright when folded has failed. I submitted a new support ticket weeks ago and haven’t heard back. Meanwhile, my wife’s treadmill remains unresolved.
I used a competitor’s treadmill for over 20 years without a single issue. I switched to Horizon because the other brand’s proprietary system didn’t sync with my watch, and Horizon’s price point was appealing. But I’ve learned the hard way—sometimes “too good to be true” really is. This won’t be a 20-year relationship with Horizon. Disappointing.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
UGH!
on July 19, 2020
Posted by: Kimberly L.
Terrible! I am coming up on my second payment for this treadmill and it still doesn’t operate correctly. I have had one service on it and have been waiting on ordered parts for the next service ...parts that never come and no one seems to know when they will be available. My machine should have been swapped out immediately prior to the selling to other customers! I am not happy!
Written by a customer while visiting horizonfitness.com
Customer Rating
4
Almost there
on March 11, 2023
Posted by: Scott W.
[This review was collected as part of a promotion.] The 7.0AT has many bells and whistles, but requires add-ons to provide the interactive experience I wanted. The appliance itself is sound and well built (I assembled it in about 30 minutes). The software and electronics have a little way to go. I’ve used Rouvy and Kinomap to control the treadmill. The app that is from Horizon offers the bare minimum interaction (if it connects) and is not intuitive. There are other minor problems ( no sound, elevation and speed adjustments sensitive to vibrations, only half step adjustments for incline ), but these don’t keep the treadmill from doing what it was built for.
I would buy this again and again if I were a runner looking to run.
I would buy this again and again if I were a runner looking to run.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
love this treadmill
on March 26, 2023
Posted by: Gabriella K.
[This review was collected as part of a promotion.] I love everything about this treadmill, why buy a Peloton Tread when you can spend a quarter of the money and still be able to get the benefit by using the Peloton app.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Horizon 7.0 AT Treadmill - Strongly Recommend
on April 6, 2023
Posted by: David S.
[This review was collected as part of a promotion.] Bought this treadmill for winter/rainy day use in my basement. After a lot of research, landed on this brand/model and after 6 months couldn't be happier. App is not great but the treadmill is better than many gym treadmills I have used. Have this set up in front of a large TV in my basement and this helps me to run and walk for hours (I typically dislike running in almost ay form and get bored very quickly). Favorite features include dial incline/speed, easy button one-touch speed/incline, and overall layout and robust build of the treadmill. Would buy again every time, strongly recommend.
Written by a customer while visiting horizonfitness.com
Customer Rating
4
Happy with my Purchase
on March 10, 2025
Posted by: SAH
I have waited to review my 7. 0 AT treadmill until using it for a few months so I could check on any quirks. I'm training for an upcoming Half Marathon and needed a reliable treadmill to use during the colder months.
I've been happy with it overall, and it seems to be holding up well while running on average 25 miles per week for about 3 months. Sharing some of my thoughts to assist others: 1. I received a notification to oil the belt, and it was extremely challenging for me (maybe it's me) as it took about 90 min to get it completed. When the delivery team set it up, I believe the belt was set up slightly to the right. Very difficult for me to get it back in order without the "rubbing sound" of the belt against the side of the running path. Very frustrating and not looking forward to needing to oil it again! 2. The fan is not very strong, so I use a floor fan to get the breeze I need. 3. I have a tendency to bump my hands into either of the incline or speed handles which changes the settings. Again, maybe just me, but it happens enough. 4. It's the model I need to train as I don't really need a lot of "bells and whistles" - a good return on my investment. 5. I would definitely recommend getting the white glove delivery as the treadmill is extremely heavy and difficult to move. A good investment in the health of your back!
I've been happy with it overall, and it seems to be holding up well while running on average 25 miles per week for about 3 months. Sharing some of my thoughts to assist others: 1. I received a notification to oil the belt, and it was extremely challenging for me (maybe it's me) as it took about 90 min to get it completed. When the delivery team set it up, I believe the belt was set up slightly to the right. Very difficult for me to get it back in order without the "rubbing sound" of the belt against the side of the running path. Very frustrating and not looking forward to needing to oil it again! 2. The fan is not very strong, so I use a floor fan to get the breeze I need. 3. I have a tendency to bump my hands into either of the incline or speed handles which changes the settings. Again, maybe just me, but it happens enough. 4. It's the model I need to train as I don't really need a lot of "bells and whistles" - a good return on my investment. 5. I would definitely recommend getting the white glove delivery as the treadmill is extremely heavy and difficult to move. A good investment in the health of your back!
Written by a customer while visiting horizonfitness.com