Customer reviews from horizonfitness.com
Horizon - Fitness 7.0 AT Treadmill - Black
Average customer rating
4.4
(845 Reviews)
Rating breakdown 845 reviews
5 Stars
549
4 Stars
178
3 Stars
56
2 Stars
22
1 Star
40
100%of customers recommend this product.
(
8 out of
8)
Customer Reviews for Horizon - Fitness 7.0 AT Treadmill - Black
Customer Rating
5
Great purchase
on October 10, 2019
Posted by: Sarah M.
We are extremely happy with our purchase. It arrived quickly. Packaging was damaged in several places, but we asked the delivery man to write that information onto the dropoff page. The interior packaging of the treadmill was notably padded. The installation process was straight forward, and the instructions were easy to understand/ follow
Written by a customer while visiting horizonfitness.com
Customer Rating
4
Nice treadmill
on October 10, 2019
Posted by: Jason P.
So far so good. Easy setup (1 person in an hour). Nice accessories but not flashy and gets the job done. USB charger is a plus. Had to adjust the track upon delivery but it was easy and the instructions were clear. The delivery is terrible but the treadmill is great and that’s the point.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Excellent
on October 9, 2019
Posted by: Ericka E.
We ordered a Horizon 7.0 treadmill and absolutely love it. It was delivered in a timely fashion, actually it arrived a lot sooner than I had expected. I was dreading putting it together, but it was very easy. I am loving it. It is quiet and so smooth running. I love the bluetooth speakers. It is very easy to read the settings and change them with ease. I would definitely recommend this machine to someone looking for a good quality machine.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Love the treadmill so far.
on October 8, 2019
Posted by: Krysten B.
Love the treadmill so far. Super quiet and has a ton of features.
Written by a customer while visiting horizonfitness.com
Customer Rating
3
Nice Treadmill. Poor Logistics.
on October 7, 2019
Posted by: Rick
Bought the 7.0 AT. Read the fine print on the box. I opened and unpacked the treadmill in my garage and not where I was going to set it up. Set up/assembly wasn't bad. Used the machine for the first time this morning and everything went well. The heart rate monitor built in the front hand grips are spotty. But overall am happy so far with the treadmill. However not very unhappy in regards to your logistics company EFW. Their appointment making process is extremely flawed and highly inefficient. No thanks. It was a painful process and I would fire them today if I were the CEO. Final mile delivery carrier ( J & K Trucking) was GREAT!! Drivers were great and delivered everything in good order. Would have rated a much higher if it weren't for EFW.
Response from horizonfitness.comBy Ryan Hoodjer, October 7, 2019
I hate the hear that you had a bad experience. Is there any chance that you can provide more detail around the issues you had with the scheduling process? We agree that our logistics could be improved and continue to look for ways to make it easier for our customers. You can feel free to email me directly at ryan.hoodjer@johnsonfit.com .
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Nice!
on October 7, 2019
Posted by: Jeff L.
Bought for gym in an apartment building, so far so good!
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Love my Horizon 7.0 AT treadmill!
on October 5, 2019
Posted by: Tanya S.
My treadmill arrived within 10 days of my order and was very well packaged. The ease of setup was impressive. It took less than 1 hour to set up. I have 20 plus running miles on it. It is very smooth and quiet. Love the blue tooth feature and especially love the fan! If moving it yourself, keep in mind, it is very heavy. We moved it up a flight of stairs and it took 2 very strong men. Exceptional quality! I look forward to running on it for years to come!
Written by a customer while visiting horizonfitness.com
Customer Rating
4
Great Tredmill
on October 2, 2019
Posted by: Todd M.
I love the treadmill for the price but shipping was an absolute fiasco; However, they did try and rectify the shipping issue. Overall, great treadmill for the price.
Written by a customer while visiting horizonfitness.com