Customer reviews from horizonfitness.com
Horizon - Fitness 7.0 AT Treadmill - Black
Average customer rating
4.4
(845 Reviews)
Rating breakdown 845 reviews
5 Stars
549
4 Stars
178
3 Stars
56
2 Stars
22
1 Star
40
100%of customers recommend this product.
(
8 out of
8)
Customer Reviews for Horizon - Fitness 7.0 AT Treadmill - Black
Customer Rating
4
Shipment, Setup and Initial Thoughts
on February 10, 2019
Posted by: First L.
The item shipped in the timing noted on the website. The carrier brought the box in the house and helped set it in a good spot for setup. The box had minor damage to the outside of it but it is packed well with thick styrofoam, cardboard and scrap wood that kept the treadmill safe.
I watched the setup video online before attempting. It took me about an hour and a half, reading every word to make sure I didn’t mess anything up. It was not very difficult to set up, just took some time and depending on your comfort level you may want someone else to assist you in holding things as you put the bolts in. The last step, requiring the addition of the silicone was helpful to watch the video online to understand the steps.
We got the pad to put under it and it was difficult to wheel the treadmill on to it without it bunching up a lot. It took 3 of us and a little patience to get it to work.
As others have noted the treadmill is very quiet when running on its own. The incline goes higher than I can anticipate ever needing. Overall after first use the treadmill seems as advertised and I’m optimistic that it will continue to meet our needs.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Great run
on February 10, 2019
Posted by: Traci K.
I love the ease and quietness of this treadmill. It’s platform is comfortable and not jarring on my knees. The speakers and Bluetooth are a great added touch!
Written by a customer while visiting horizonfitness.com
Customer Rating
4
Seems well built
on February 9, 2019
Posted by: Michele K.
Hard to put together without help. Delivery was professional
Written by a customer while visiting horizonfitness.com
Customer Rating
1
Less than 2 weeks old, and it died.....
on January 28, 2019
Posted by: Danny B.
Less than 2 weeks old. Tried to use it tonight and it died. Of course Customer Service hours are when I'm actually at work and not at home. Submitted a request for a service visit am hoping that will fix it.
Written by a customer while visiting horizonfitness.com
Customer Rating
1
Zero stars.
on January 11, 2019
Posted by: Theresa
I’m thinking of trying to get my money back. I’ve had it two days and can’t use it. It flashes safety key off when it’s plugged in. And tech support hours are only 8 am to 5 pm. M-F. I’m working those hours so they’re no help to me.
Written by a customer while visiting horizonfitness.com