Customer reviews from horizonfitness.com
Horizon - Fitness 7.0 AT Treadmill - Black
Average customer rating
4.4
(833 Reviews)
Rating breakdown 833 reviews
5 Stars
540
4 Stars
175
3 Stars
56
2 Stars
22
1 Star
40
Customer Reviews for Horizon - Fitness 7.0 AT Treadmill - Black
Customer Rating
1
Certain Buttons Don’t Work—-No Support
on April 21, 2023
Posted by: Vicky G.
[This review was collected as part of a promotion.] Random buttons on our treadmill will not work (the number 3 speed, etc). My husband believes it’s an easy switch if the board which he can do—but we can’t get anyone on phone or via email, and we purchased the warranty. We’ve contacted a lawyer and started that process. How annoying. It’s a great treadmill otherwise, so it’s a shame, because we probably would’ve recommended it to others.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Great treadmill!
on May 20, 2023
Posted by: Nflsbest
I’m a former marathoner and I know what a good treadmill needs. The horizon 7.0 AT is a great affordable treadmill with strong horsepower and user friendly controls!
Written by a customer while visiting horizonfitness.com
Customer Rating
4
Good for the most part
on June 30, 2023
Posted by: Brandy
I've had this treadmill for probably 8 months now. I run on it a couple of times a week and do short walks on it 5-6 times a week. It's a nice looking, sturdy treadmill that is easy to operate. It has a good variety of pre-programmed runs. However, the fan blows into your chest rather than your face. Some may like this, but I don't because I don't feel the fan as much as I'd like. Also, the cup holder area isn't recessed, it's flat so my water bottle bounces around a fair amount. Finally, the treadmill changes speeds without me touching the buttons on the console or the quick dial controls. When it changes it's only by .1 or .2, but still, it's frustrating and potentially dangerous. For the most part it's a good treadmill. My complaints are minor, but I do wish I would have tried it out in a store first before purchasing.
Written by a customer while visiting horizonfitness.com
Customer Rating
3
I loved it. Until it broke.
on July 26, 2023
Posted by: Susie
I purchased my 7.0 AT 3 years ago and have loved it. Easy maintenance, comfortable, efficient controls. A week after our 3 year anniversary, the console display died. We are being told that the fix is essentially the cost of the treadmill (700+ 150 service + 150 install). It is out of warranty and we are out of luck. I have recommended the treadmill to many, I just hope that they don't have the same issue.
Written by a customer while visiting horizonfitness.com
Customer Rating
5
Treadmill 7.0
on October 16, 2023
Posted by: Justin D.
[This review was collected as part of a promotion.] The whole family uses our new Horizon 7.0; so easy to use, couldn't be happier. Best purchase we have made in a long while. Seems to be a perfect.fit for our 49 to 13 year old age range. We highly recommend anything they have to offer; thank you so much Horizon !!!
Written by a customer while visiting horizonfitness.com
Customer Rating
2
Failed after less than 3 years of light use.
on October 25, 2023
Posted by: Peter S.
[This review was collected as part of a promotion.] So I have had my 7.0 AT Treadmill for less than 3 years now. I have had to replace the belt already, the running deck developed a crackled texture, which causes drag when running, and just this week my Motor Control Board started pouring out thick white smoke when a capacitor went bad. Add to that the need to lube and vacuum the treadmill every month, and this is a poor performing, high maintenance product.
Written by a customer while visiting horizonfitness.com
Customer Rating
4
Assembly not easy
on November 9, 2023
Posted by: Larry
I assembled it myself. The instructions are okay but better illustrations would help. Connecting the wiring involves pulling a wire through the post and that was a pain as it got stuck at the top of the post. I had to remove a plastic cover to get it through. The hardest part was the lubrication of the belt and then centering the belt and getting the correct tension! This took me over 3 hours, watching several videos, and lots of effort. A better design on the tension adjustment is needed rather than a trial and error labor. The Horizon videos are of some help but other sources are better.
Written by a customer while visiting horizonfitness.com
Customer Rating
3
Some Good…Some Bad
on December 29, 2023
Posted by: April P.
We paid extra for “white glove delivery” and it was ok, the gentleman was friendly and efficient. I will say that they didn’t make sure everything worked but wanted to make sure I put the silicone under the belt. The handles were broken and the QuickDial speed doesn’t work. I’m not able get an effective workout because I don’t have the option (that I know of) to have increments in speed. Options are 1.0, 2.0, etc. I’ve yet to hear back anything after 4 days.
Written by a customer while visiting horizonfitness.com