Customer Reviews for Samsonite - Outline Pro 22x14x9 Spinner Carry On Suitcase - Midnight Black
Customer Rating
1
Poorly made suitcase
on September 22, 2025
Posted by: Suitcase concerns
from New Jersey
Gender:Female
I bought this less than a year ago and used it 5 times, but the sides and the top of the suitcase are already very scratched up. The plastic looks cheap as the scratches are very visible. For a new suitcase the quality is terrible. The fabric on the top of the suitcase around the zipper also ripped and you can see the white part underneath. I am hoping Samsonite will replace this suitcase.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 24, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
[This review was collected as part of a promotion.] It’s a small, versatile Cary on bag. The added usb charger came in handy at the airport. My backpack fit well on top of the unit too. Really easy to wheel around.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
[This review was collected as part of a promotion.] Love this luggage. Sky Blue is easy to spot on airline carousel. Rolls smoothly, durable, and attractive. Will use on special trips now that I'm retired.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Great features and sturdy!
on October 1, 2025
Posted by: Catnip07
from Dublin, CA
Gender:Female
[This review was collected as part of a promotion.] My son bought my Outline Carry on while I was visiting him in Colorado. Can’t go wrong with Samsonite! My mom would only use Samsonite back in the 1970s…great products!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com