Customer reviews from samsonite.com
Samsonite - Outline Pro 22x14x9 Spinner Carry On Suitcase - Midnight Black
Average customer rating
4.7
(841 Reviews)
Rating breakdown 841 reviews
5 Stars
689
4 Stars
85
3 Stars
25
2 Stars
17
1 Star
25
92%of customers recommend this product.
(
637 out of
695)
Customer Reviews for Samsonite - Outline Pro 22x14x9 Spinner Carry On Suitcase - Midnight Black
Posted by: Andre Salgado
from Sao Paulo - Brazil
Verified Purchase:Yes
It`s a nice bag, excellent for 3 days trips, exactly what I was aiming for, in the last month I had a chance to make at least 3 trips, tottaly fit.
The point of attention is when (really) full seams a little fragile and clumsy/
I`m happy and satisfied with this purchase!
The point of attention is when (really) full seams a little fragile and clumsy/
I`m happy and satisfied with this purchase!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Initial review first trip
on September 13, 2023
Posted by: Willie Pete
from Lincoln Park, NJ
Bought it to fly to PR for a week and it fits a good amount for its size. Its extension is enough to neatly pack a bit more than you could and then when closed you can zip back up the extension so it’s a bit more snug. Was able to get roughly six outfits, few pairs of swim trunks, four pairs of shoes and toiletries. I also appreciate the lock feature and the wheels and handle seem to hold up well / durable material.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kevin J
from Dallas, Texas
Verified Purchase:Yes
Great product for traveling! I am a sales representative and this is perfect for my work trips.
Written by a customer while visiting samsonite.com
Customer Rating
5
Easy to Roll
on August 28, 2023
Posted by: Ha23
We just used our luggage for first time. The wheels make it so easy to steer and roll.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: GeoJohn
Verified Purchase:Yes
The gentleman who helped me was very knowledgeable and listened to what I was looking for and directed me to a couple of options and CNN listed the pros and cons of each and did not pressure me one way or another. A great experience!
Written by a customer while visiting samsonite.com
Posted by: Modym
Verified Purchase:Yes
It is not as heavy as I expected from looking at it. It has expandable capability. Definitely presentable. Unfortunately, as tough as it looks and feel, it is not scuff resistant. Maneuverability and handling is easy. I woulf redesign the skin to make it scuff tesistant.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Torn stitching along zipper line.
on August 13, 2023
Posted by: Torn stitching.
from San Diego, CA
I revived this roller, at great excitement, as a gift in early July. I took it on my trip to Europe a couple of weeks later, and when I exited the plane, after taking it down from the overhead bin, I rolled it off the plane and went to open it to get something out of it. When I started to unzip the roller, I noticed all along the outside of the zipper line, the stitching was popped and coming undone. I was very surprised. I had not over packed it purposefully, because it was what I was going to bring back souvenirs in. I love this brand, and this specific roller, but I am very disappointed that this happened, especially because it was my first time using it. I am hoping to reconcile this with Samsonite.
Response from samsonite.comBy Samantha, eCommerce, August 14, 2023
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: B. Cheng
from Austin TX
Verified Purchase:Yes
Amazing design and I get compliments everywhere. This is way better than the Away bag.
Written by a customer while visiting samsonite.com