Overall great! But if the zipper slides behind the spine fabric you are done for. Once I managed to push the zipper back out it was detached from one zipper side. This completely compromised the luggage security. One zipper doesn’t work.
Response from samsonite.comBy Samsonite US Care Team, June 19, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
We took these for an initial 10 day trip. They're light, they roll easily, and--once you get used to it--pack quite a lot. We did check them in a couple times and one of them wound up with a fairly significant stratch near the top, something that raised some worries about long term durability. The clamshell design also isn't the greatest when it comes to opening the suitcase in a fairly cramped space. Most of the time, we had to open it on the floor.