i was given this as a replacement of another bag when it broke. i needed and hand luggage roller but this one doesn't fit the size of any airline i've flown with yet so i keep getting forced to check it in. it is much heavier than my previous bag too, i would not recommend it
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 9, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Customer Rating
3
Good wheels. Not the zippers.
on September 8, 2024
Posted by: E1977
from Mexico
I bough my carry on about 6 months ago.
I treat well and always with me in the airplane.
Wheels are perfect, interior and bags ok.
The problem is with the zippers. One of them broken and the other go thru and brook.
I would recommend this to a friend!
Response from samsonite.comBy Samsonite US Care Team, September 9, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com