Customer reviews from samsonite.com
Samsonite - Outline Pro 22x14x9 Spinner Carry On Suitcase - Midnight Black
Average customer rating
4.7
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
598
4 Stars
68
3 Stars
21
2 Stars
14
1 Star
25
91%of customers recommend this product.
(
554 out of
607)
Customer Reviews for Samsonite - Outline Pro 22x14x9 Spinner Carry On Suitcase - Midnight Black
Customer Rating
5
Great Features
on October 13, 2024
Posted by: Ma76
from Des Moines, IA
[This review was collected as part of a promotion.] Ordered through Military Exchange. Perfect!!! Will be easy to carry-on the plane!!!
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
1
Not a carry on
on May 24, 2025
Posted by: Cecemarie
from Seattle
Gender:Female
[This review was collected as part of a promotion.] This is too large for carry one for lost airlines in the USA!! How can this be a carryon
I would recommend this to a friend!
Response from samsonite.comBy Samsonite US Care Team, May 26, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Adrianggg
from Harlingen
Verified Purchase:Yes
It arrived in bad conditions.
Also the box was damaged
Also the box was damaged
I would recommend this to a friend!
Response from samsonite.comBy Katie, eCommerce, November 3, 2022
Hello, thank you for letting us know! We are so sorry to hear this. Someone from our Customer Experience team will reach out to you directly to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Paul Falquez
Verified Purchase:Yes
Beautiful luggage. Its a treat traveling with this carry on.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Didn’t last
on April 30, 2023
Posted by: Cc2002
from Houston
I received this as a birthday present. I travel monthly and my family knew I needed a quality upgrade. The zipper lasted about 4 months. Pretty disappointing as I’ve had cheaper brands last longer.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: CapeCodRV
from Cape Cod
Verified Purchase:Yes
Zipper split on first trip. Also stitching for zipper looks like it maybe separating.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Gilroy CA
Verified Purchase:Yes
It's the best overheard suitcase I've ever had. Bought this for our trip to London
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
Best So Far!
on March 2, 2024
Posted by: CEG3
from GA
Here's what I like: The finish is flat black, I do not like high gloss finishes! Unfortunately, the Samsonite website photos show all of their black suitcases as flat, some are actually extremely shining. I like this single zipper non expandable suitcase, less to deal with and it feels more solid. The wheels function well. I'm sure that the first time that I have to check it, an airline will test their ability to withstand blunt force trauma!
Written by a customer while visiting samsonite.com