Customer reviews from samsonite.com
Samsonite - Outline Pro 22x14x9 Spinner Carry On Suitcase - Midnight Black
Average customer rating
4.7
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
598
4 Stars
68
3 Stars
21
2 Stars
14
1 Star
25
91%of customers recommend this product.
(
554 out of
607)
Customer Reviews for Samsonite - Outline Pro 22x14x9 Spinner Carry On Suitcase - Midnight Black
Customer Rating
2
Not a carry on, 1 inch to big for most airlines.
on May 23, 2024
Posted by: Anonymous
from Nashville Tn
I got this suitcase because I loved the look and needed a new carry-on bag. Finally, I packed it up and took it on a trip, but I learned that it did not qualify as a carry-on and that I had to check it. I ended up having to pay almost the cost of the suitcase in checked bag fees over my entire trip. After some more research, I found that very few airlines view the size of this bag as a carry-on. Why label it that way and call it carry-on if that is not accurate? Or just make it an inch shorter.
Response from samsonite.comBy Samsonite US Care Team, May 24, 2024
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Written by a customer while visiting samsonite.com
Customer Rating
1
Not compliant
on April 3, 2025
Posted by: tavi612
This bag does not comply with the airlines' requirements for a carry-on as shown on the list provided!
Response from samsonite.comBy Samsonite US Care Team, April 4, 2025
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Written by a customer while visiting samsonite.com
Posted by: J405B
from Virginia Beach
Verified Purchase:Yes
Well constructed. Fits perfectly in the overhead bins on planes. Wheels move great and freely walking through the airport. Enough space for 4 days worth of clothes for traveling
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Satisfied
from FL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the best carryon. Great size, lightweight. My husband and I were able to do a 17 day Europe trip with just one for each of us.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: D_Andrew
from California
Verified Purchase:Yes
Tested this first time on domestic Southwest flight with layover. Perfect carry on. Only complaint is it didnt fit vertically in overhead bin for 2nd flight. Had to take up more space putting it horizontally. Fit shoes, jacket and clothes for 4 days worth.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Maureen
Verified Purchase:Yes
Was disappointed in the size thought it was larger for the price . Does not hold much
Written by a customer while visiting samsonite.com
Customer Rating
2
Great features
on February 4, 2023
Posted by: Krissy
from Las vegas
Mine did no come with a key and no directions for the lock.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Lisalynn H
from Houston
Verified Purchase:Yes
This bag is gorgeous. I love all the isolated pockets, the charging cable and the smooth ride.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com