Customer reviews from samsonite.com
Samsonite - Outline Pro 22x14x9 Spinner Carry On Suitcase - Midnight Black
Average customer rating
4.7
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
598
4 Stars
68
3 Stars
21
2 Stars
14
1 Star
25
91%of customers recommend this product.
(
554 out of
607)
Customer Reviews for Samsonite - Outline Pro 22x14x9 Spinner Carry On Suitcase - Midnight Black
Posted by: Drew
from West Hartford, CT
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The outline pro effortlessly rolls compared to other bags. It seriously feels like it's gliding even when it's fully loaded or going over uneven surfaces. I would recommend this bag to anyone looking for a more durable and easier to handle bag. Even after an international trip the bag is still holding up great and looks barely used. Love this new bag!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Busted wheels in 11 months
on November 13, 2025
Posted by: Lee
from DFW TX
Gender:Male
I transitioned from a previous model Somsonite bag that made it ~7 years, Samsonite discontinued that version moved into this bag still under the Samsonite 10 year warranty and in 10-11 months 3 of the wheels busted apart - unfortunately while on a trip - will not buy again - I am a frequent traveler
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, November 14, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: VDanish
from Florida
Verified Purchase:Yes
A wheel broke off the very first time I flew with my new suitcase!!!
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Modym
Verified Purchase:Yes
It is not as heavy as I expected from looking at it. It has expandable capability. Definitely presentable. Unfortunately, as tough as it looks and feel, it is not scuff resistant. Maneuverability and handling is easy. I woulf redesign the skin to make it scuff tesistant.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Color is absolutely gorgeous!!
on July 14, 2022
Posted by: GoldenRetriever
from NYC, NY
Just bought this two days ago and it arrived pretty fast! (I opt with free shipping) plus, look at the color of the goldstone! Omg the VERGEL BLACK COLOR is almost rose gold but toned down rose gold!! So gorgeous!! Also this is slightly smaller than the freeform carry-on which is perfect because of my back issues!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: TraveledToBoston
from Dallas
Verified Purchase:Yes
I gate checked my luggage and of course it came back scuffed up. The outside is not durable at all. Very disappointed
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, October 21, 2022
Hello, thank you for your review! We appreciate the feedback and will be passing this along to the teams for better improvement.
Written by a customer while visiting samsonite.com
Posted by: JMM_MI
from Michigan
Verified Purchase:Yes
Not at all impressed. Looks very cheap and the color pink was a drab, dull pink and not like it is in the picture. Will be returning as I do not think it's a good value for the money.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
It’s my favorite suitcase. I was surprised at how
on June 19, 2023
Posted by: Tee-Jay 214
Verified Purchase:Yes
Better than the rest, very roomy. It rolls so smoothly
Written by a customer while visiting samsonite.com