Customer reviews from samsonite.com
Samsonite - Outline Pro 22x14x9 Spinner Carry On Suitcase - Midnight Black
Average customer rating
4.7
(821 Reviews)
Rating breakdown 821 reviews
5 Stars
673
4 Stars
83
3 Stars
24
2 Stars
16
1 Star
25
91%of customers recommend this product.
(
624 out of
682)
Customer Reviews for Samsonite - Outline Pro 22x14x9 Spinner Carry On Suitcase - Midnight Black
Customer Rating
4
on May 22, 2026
Posted by: Nae23
Gender:Female
I bought this suitcase a year ago and it was holding up pretty good. It’s pretty sturdy but the zipper broken on my current trip and now it won’t close
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Aray
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] My favorite suitcase brand! The suitcase is light, slides very easily and smoothly. Love it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
LOOKING FORWARD TO MY NEXT TRIP
on May 27, 2026
Posted by: Bob
from Northeast Pennsylvania
Gender:Male
[This review was collected as part of a promotion.] Just received this carry-on and it already has exceeded my expectations. I am looking forward to several trips this summer with this buddy by my side. The features and quality are exemplary.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Tjb
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This suitcase was purchased at a good price and meets my needs
Written by a customer while visiting samsonite.com
Posted by: Tom
from Colorado
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We just returned from a 20 day trip and the Outline Pro worked great. I was able to fit everything I needed to my trip in Croatia including biking gear for a 7 day bike trip. I really like the individual compartments which it made it easy to separate the biking gear from my other clothing. The Outline Pro received only minor scratches from luggage going in and out of the airplane hold.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Drew
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've traveled with this bag once so far and found it to excel in a number of categories. I love the durability of the hard shell. The interior organization is excellent. I was able to pack for a 9-day trip in this one bag without having to expand it. The 100% post-consumer recycled plastic fabric interior is a bonus.
Written by a customer while visiting samsonite.com
Customer Rating
2
Zipper not quality
on June 2, 2026
Posted by: MK
Zipper broke and to get a rep have to Drive 2 hours to drop it off! I don’t recommend buying this
Response from samsonite.comBy Samsonite US Care Team, June 3, 2026
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Written by a customer while visiting samsonite.com
Customer Rating
2
Bad Lock
on June 2, 2026
Posted by: Honey
I can’t work the lock. So I’m not very happy! The suitcase itself is very nice, however useless if I can’t lock it.
Response from samsonite.comBy Samsonite US Care Team, June 3, 2026
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com