Customer reviews from samsonite.com
Samsonite - Outline Pro Medium Spinner Suitcase - Emerald Green
Average customer rating
4.4
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
64
4 Stars
13
3 Stars
4
2 Stars
7
1 Star
4
83%of customers recommend this product.
(
68 out of
82)
Customer Reviews for Samsonite - Outline Pro Medium Spinner Suitcase - Emerald Green
Customer Rating
2
Would not recommend, not durable
on January 20, 2025
Posted by: gabbys2
I have been purchasing Samsonsite for the past couple years due to the reputation of their durability and since I travel frequently. However, I am no longer interested or recommending their products to anyone. I recently purchased this suitcase in December as a gift and within the second use of it, the zipper broke completely off leaving only one functional zipper. Another suitcase similar to this one I bought less than a year ago, the handle broke and bent, making it immobile to change the height of the handle even to push it down for storage. I am unable to fix it even by unzipping the inside of suitcase. I am disappointed as these suitcases cost a decent amount and have a reputation that they are durable and last. Unfortunately I do not think purchasing them is worth it especially since two of mine have been broken in less than a year on different accounts. There are many options in finding decent affordable suitcases, I would not recommend buying these products.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, January 21, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Hansman
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect Suitcase in every way, shape and form. Color, functionality, sturdiness.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Sandriff
from Montrose, PA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love our new medium spinner. The extra inside support and storage is a game changer for hard top cases !!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Abigail
from Bakersfield, California
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it! Surprisingly spacious and very organized!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Allie G
from Washington DC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recommend this bag to everyone! The Samsonite Outline Pro Spinner is durable and stylish. My last one lasted over a decade!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Norway
from New Jersey
Gender:Female
Verified Purchase:Yes
I love it! Its solid, the zipper is good quality and it rolls nicely
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: SparkyVC
from SE USA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Finally I have found the perfect suitcase - and it only took a few decades! It is extremely light and so very easy to maneuver. The exterior is beautiful and the outer shell is designed to deflect and absorb the punishments of travel. The interior is very roomy, but even better organized. Each side of the case secures well to the lining and the 2 "closer" flaps have ample room for those smaller or last-minute items. There a a zipper that will expand the case to even larger proportions. Packing and unpacking are both a pleasure. Now if I overpack (and I will) there will still be plenty of room for my goodies collected along the way.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Maria
from Indiana
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the pockets and it does the organization for you! Down to a plastic pocket for toiletries! The best traveling companion!!!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com