Customer reviews from samsonite.com
Samsonite - Outline Pro Medium Spinner Suitcase - Emerald Green
Average customer rating
4.4
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
71
4 Stars
14
3 Stars
5
2 Stars
7
1 Star
5
83%of customers recommend this product.
(
76 out of
92)
Customer Reviews for Samsonite - Outline Pro Medium Spinner Suitcase - Emerald Green
Customer Rating
5
Just what I wanted
on July 30, 2026
Posted by: slb57
from Chicago IL
[This review was collected as part of a promotion.] Bought a couple of weeks ago, have used it once. Seems very solid, wheels work fine. I like the two compartments.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A very solid piece of luggage, it made it to San Francisco and back on board American Airlines on time even though we didn't...
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Great size and capacity
on June 30, 2026
Posted by: Buckeye63
from Florida
[This review was collected as part of a promotion.] We used the luggage for a trip right after it arrived. It is easy to pack and holds everything in place with the divided areas. The lock sticks a little but it should improve with use. Very satisfied with the purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Sharon
from Canton, Mi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size for a week trip. Durable. Color is a medium to dark green. Beautiful
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Disappointed- broke after 2 trips!
on May 10, 2026
Posted by: Nomore
Gender:Female
[This review was collected as part of a promotion.] Bought this not long ago and used it only twice! On the second trip, zipper detached and it was really scratched up. We had to buy new luggage and went with a soft side. We have used Samsonite luggage years and am so disappointed in this poorly designed luggage. I think the zipper was just glued on and the give in the expandable fabric (which we didn’t even open) made it separate from the hard case. Our other hardcase carryons have a zipperless system which worked really well but this one was sketchy from the start. If I hadn’t needed it right away, I would’ve returned it. Back to a soft side luggage.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, May 11, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Stewey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great feel and size. Could roll a little smoother over rough airport sidewalks but it’s not bad by any means. Still a high quality product that I would definitely purchase again.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Portland, Oregon
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size up from a carryon. Love also my carryon fits into the medium spinner for storage. Love everything about this series.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: C_Mick88
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my first hardside piece of luggage and I'm thrilled with it. While I haven't traveled with it yet, the materials and construction of the suitcase are very high quality. It took me years to find a hardside bag that actually had straps and pockets on the inside and seemed sturdy enough to last. Plus, you can't beat the color options!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com