Customer reviews from samsonite.com
Samsonite - Outline Pro Medium Spinner Suitcase - Emerald Green
Average customer rating
4.4
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
74
4 Stars
14
3 Stars
5
2 Stars
8
1 Star
5
83%of customers recommend this product.
(
77 out of
93)
Customer Reviews for Samsonite - Outline Pro Medium Spinner Suitcase - Emerald Green
Posted by: 2-Pop Joe
from AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fit, finish, and build look excellent. Will give it a two week trip test the end of the month.,
Written by a customer while visiting samsonite.com
Posted by: Ty
from AZ
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best Suitcase I’ve owned. Nice organization options, sturdy construction, rolls well and looks great.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Disappointed
on September 7, 2026
Posted by: Mina
from New Jersey
Gender:Female
[This review was collected as part of a promotion.] I’ve only owned this luggage for a year. The first time taking this bag on a flight to Italy this summer and it broke to the point that my clothes got wet since it was raining. Samsonite says a claim must be made at airport and since I didn't see damage till I was in hotel that was impossible. What's the point of a warranty? I bought two of these and the other bag looks like it’s been in a battle. I’ve always owned samsonite luggage and never had a problem before. This luggage is not up to their standards.
Response from samsonite.comBy Samsonite US Care Team, September 11, 2026
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Written by a customer while visiting samsonite.com
Posted by: Steve P
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great suitcase. Love the extra divider that is provided inside so clothes don't flop out when you open the suitcase.
Written by a customer while visiting samsonite.com
Customer Rating
5
Just what I wanted
on July 30, 2026
Posted by: slb57
from Chicago IL
[This review was collected as part of a promotion.] Bought a couple of weeks ago, have used it once. Seems very solid, wheels work fine. I like the two compartments.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A very solid piece of luggage, it made it to San Francisco and back on board American Airlines on time even though we didn't...
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Great size and capacity
on June 30, 2026
Posted by: Buckeye63
from Florida
[This review was collected as part of a promotion.] We used the luggage for a trip right after it arrived. It is easy to pack and holds everything in place with the divided areas. The lock sticks a little but it should improve with use. Very satisfied with the purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Sharon
from Canton, Mi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size for a week trip. Durable. Color is a medium to dark green. Beautiful
I would recommend this to a friend!
Written by a customer while visiting samsonite.com