Customer reviews from samsonite.com
Samsonite - Outline Pro Medium Spinner Suitcase - Emerald Green
Average customer rating
4.4
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
74
4 Stars
14
3 Stars
5
2 Stars
8
1 Star
5
83%of customers recommend this product.
(
77 out of
93)
Customer Reviews for Samsonite - Outline Pro Medium Spinner Suitcase - Emerald Green
Posted by: Anonymous
from Iowa City IA
Verified Purchase:Yes
I have now used this on a round trip flight America to Greece and back. All the zippers have held up as well as handles. I love the inside organization pockets. There is a roomy wet pocket portion that stored all my lotion and sunscreen bottles well. Very spacious and as of 6/18/2023 met the dimension requirements for international and domestic flights in Greece and America. The wheels held up being lugged over cobbles stone streets and I don't notice any smells from shoes and laundry. I appreciate the hardshell for waterproofing and had adequate handles on the top and side for lifting. A great simple design on the suitcase as well.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: IrishAyes
from Kalamazoo, MI
Verified Purchase:Yes
With one trip made, overall it is a good, if not great, suitcase. I purchased it due to Consumer Reports giving it a top rating, however the exterior already is showing scuff marks and the construction (particularly the retractable handle) are not has robust as I had hoped / imagined it would be.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent luggage overall. The dividers and presser divider is big help in packing. Easy to maneuver for a medium size quality luggage.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Fabiana
from Brazil
Verified Purchase:Yes
The lugage handle broke at the first use. Very beautiful, but very fragile lugagge unfortunatelly.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, April 28, 2023
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: bmd603
Verified Purchase:Yes
so far so good. only traveled once. the plum color does show all the scratches even after just one domestic trip
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: BHigh
Verified Purchase:Yes
Great case. Good size and compartments. Rolls great.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Martinus
Verified Purchase:Yes
Spacious, rather wide, scratches extremely easily - looks old after a signle flight. I'd be looking for other options instead.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: JmeC
from Tennessee
Verified Purchase:Yes
Great size for 7 day Carribean cruise. Love that it’s a spinner. Moves with ease on carpet. The more you have packed the more effort you’ll need to push on carpet.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com