Customer reviews from samsonite.com
Samsonite - Outline Pro Medium Spinner Suitcase - Emerald Green
Average customer rating
4.4
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
71
4 Stars
14
3 Stars
5
2 Stars
7
1 Star
5
83%of customers recommend this product.
(
76 out of
92)
Customer Reviews for Samsonite - Outline Pro Medium Spinner Suitcase - Emerald Green
Posted by: HCDH
from Greensboro, NC
Verified Purchase:Yes
Appears very solid, roomy and wheels move around nicely.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Donna!
Verified Purchase:Yes
Very happy with my purchase. Absolutely love the inside, very spacious. Lightweight and rolls with ease!
Written by a customer while visiting samsonite.com
Posted by: Justins
from IL
Verified Purchase:Yes
Excellent bag. Just returned from an overseas trip through 3 different airports. The bag handled it like a champ. Tons of storage space and kept me well under the weight limits. Handle is great with multiple height options. Made moving through traffic a breeze. Wheels rolled over almost any obstacle. It would be nice if it came with a bag tag, but that's not a deal breaker for me.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ksnell
from Fort Myers FL
Verified Purchase:Yes
Perfect size for travel - light weight and rolls easily.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Zipper Broke After Two Trips
on May 17, 2024
Posted by: Eryn
from Missouri
I bought this suitcase because I love Samsonite luggage and its quality. But after two flights/trips, the expandable zipper broke making it so my suitcase is always loose.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, May 20, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
3
Not sure about durability
on May 3, 2024
Posted by: JMac23
from Plano, TX
I wanted to love this suitcase. Very roomy and light, lots of nice features. Took it on one trip as a checked bag. When it got off the luggage carousel the handle wouldn’t extend. Got it home and unzipped the liner to see the metal bracket that holds the hands is completely bent. We’ll have to have it repaired. Not sure if we’ll keep it. Would be good for car trips when you can care for it personally.
I would recommend this to a friend!
Response from samsonite.comBy Samsonite US Care Team, May 6, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
4
Durable
on March 22, 2024
Posted by: Sharlene
from Georgia, USA
I always love Samsonite products because of its durability.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
NOT Scratch Resistant!
on January 8, 2024
Posted by: MaximasMom2
from Huntington Beach, CA
I received the 3-piece Samsonite OUTLINE PRO in Shiraz Burgundy for Christmas 2023. I registered all 3 pieces on 12/25/23 because I was excited to use them the following day for a vacation to Mexico. I noticed that they scratched easily when I laid them on our hardwood floors to pack. They did NOT fair well on the trip. After one use, the 2 pieces are completely covered in scratches & look like I’ve had them for 5 years and they’re barely 2 weeks old.
Pros: Great design. Light weight. I love the color: Shiraz Burgundy
Cons: NOT scratch resistant.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, January 9, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com