Customer reviews from samsonite.com
Samsonite - Expandable Freeform Suitcase Set Nest 2Pc (SP21/28) - Navy
Average customer rating
4.3
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
90
4 Stars
16
3 Stars
2
2 Stars
5
1 Star
12
85%of customers recommend this product.
(
89 out of
105)
Customer Reviews for Samsonite - Expandable Freeform Suitcase Set Nest 2Pc (SP21/28) - Navy
Customer Rating
5
Great features
on April 19, 2025
Posted by: Jeep
from Boston, MA
[This review was collected as part of a promotion.] I bought it last week. It is very light weight and look gorgeous.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
Great wheels
on February 26, 2025
Posted by: Ona16
from NYC
Gender:Female
I purchased this set September of 2024. It’s been on 6 trips since then. Very study and easy to maneuver. My only gripe is it scratches easily. The front of my luggage had deep scratches after one trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
on November 23, 2024
Posted by: Traveleing Lady
I bought this several years ago and the carry on lost a wheel and the telescoping handle jams and won’t come up half the time. The large piece is great!
Response from samsonite.comBy Samsonite US Care Team, November 25, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
5
Light & super comfy
on September 16, 2024
Posted by: Nawang
from New york
[This review was collected as part of a promotion.] I bought this a month before & I love everything about it
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Durable?
on January 10, 2024
Posted by: UserTC
from Rosemead CA
Bought Samsonite luggages for the first time because of the good reputation it has. Made a local trip using my freeform carry on and already got a dent on my luggage. Im worried that the luggage wont last long because of what happened after only using it for just one time considering the price is not cheap.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, January 13, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
5
Please make a medium!
on November 5, 2023
Posted by: RichRich
from New Jersey
Looking for new luggage set and this one is the clear favorite for me, however I’m not able to make a complete set because it does not come in medium. Will that eventually be added to the freeform collection?
Written by a customer while visiting samsonite.com
Customer Rating
5
Great purchase!!!
on September 20, 2023
Posted by: Queen.of.samples.reviews
from Ohio
I got these over a moth ago in pink and on my first trip using them it was so easy to pack everything and carry them around, I packed the big one with clothes for a week for 2 adults and it was not even full, and the small one for a toddler and his tons of clothes and blankets, everything fitted.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Scuffs and Scratches After One Trip
on September 19, 2023
Posted by: Beckybf
from Preston, MN
I bought the medium and large Freeform to use on our trip to Hawaii. The two suitcases are scraped, scratched, gouged and look awful after one airline trip! I bought the burgundy color thinking it would not show marks but I am certainly beyond disappointed. I will only use these two pieces for car trips as I don’t think they would survive another trip through baggage handling at an airport. I also had problems with the locks! I would recommend not buying!
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite-US, Samsonite-US Care Team, September 22, 2023
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com