Customer reviews from samsonite.com
Samsonite - Expandable Freeform Suitcase Set Nest 2Pc (SP21/28) - Navy
Average customer rating
4.3
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
90
4 Stars
16
3 Stars
2
2 Stars
5
1 Star
12
85%of customers recommend this product.
(
89 out of
105)
Customer Reviews for Samsonite - Expandable Freeform Suitcase Set Nest 2Pc (SP21/28) - Navy
Posted by: QueenSamsonite
from Houston
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The luggage is very durable and I love the color. I buy Samsonite all the time from their luggage to their large duffle bags. Very sturdy and reliable.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Patricia
from Honduras
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Super recomendable, super light, color fabulous, as always the better brand
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Honest Review
on June 26, 2026
Posted by: John
[This review was collected as part of a promotion.] Requesting feedback is most effective when it is quick, personalized, and easy to complete.
Response from samsonite.comBy Samsonite US Care Team, June 26, 2026
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Mac
from Long Island New York
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Both pieces are great. Used the large Freeform to travel to Aruba and it had plenty of space for weeks worth of travel. The carry on came in handy as well and has plenty of space.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Plg
from Houston Tx
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wish it had zipped coverage inside on both sides. The X strap allows too much content movement.
Written by a customer while visiting samsonite.com
Posted by: RNT218
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cases seem well contructed and look really nice. Ive only been on one trip since receiving, so long-term durability is yet to be determined.
Written by a customer while visiting samsonite.com
Posted by: Jewel
from Washington DC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Samsonite is really the hallmark of excellent quality yet affordable luggage. As a frequent traveller, this was an investment and I saw the immediate benefits. Lightweight luggage that moves easily through the busiest airports that can still tolerate being tossed around by baggage handlers. Handles are ergonomic and collapse easily. Really an excellent purchase!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Bad Material;severely scratched After Single Trip
on May 27, 2026
Posted by: Achla
from CA
Gender:Female
[This review was collected as part of a promotion.] I am strongly disappointed by the quality and durability of a Samsonite suitcase I recently purchased. After just one use, the exterior of the suitcase is severely and fully scratched. The material appears to be of very poor quality, and based on its current condition, it is clear that this luggage will not last more than three or four trips.
The level of cosmetic and structural degradation after a single journey is unacceptable for an expensive brand like Samsonite. I will not buy it again nor recommend it to anyone.
The level of cosmetic and structural degradation after a single journey is unacceptable for an expensive brand like Samsonite. I will not buy it again nor recommend it to anyone.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, May 29, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com