Customer reviews from samsonite.com
Samsonite - Expandable Freeform Suitcase Set Nest 2Pc (SP21/28) - Navy
Average customer rating
4.4
(132 Reviews)
Rating breakdown 132 reviews
5 Stars
97
4 Stars
16
3 Stars
2
2 Stars
5
1 Star
12
86%of customers recommend this product.
(
95 out of
111)
Customer Reviews for Samsonite - Expandable Freeform Suitcase Set Nest 2Pc (SP21/28) - Navy
Posted by: Bryan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this luggage for our cruise and it was amazing. Was perfect for our needs and it held up perfectly.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Kody L
from Houston
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I didn’t know what I missing until I got a Samsonite. I travel 2 weeks out of every month and never realized the positive difference quality luggage makes in my airport experience. These pieces effortlessly maneuver the different levels, bumps and turns in airports and airplanes. It’s light but not flimsy and it’s sturdy but not bulky. And the capacity is more than I previously fit in my soft shell luggage. I will not be able to go back to standard luggage pieces since getting the Freeform. The value is worth the price tag.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: S Bass
from Tucson, AZ
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love our new Samsonite Freeform set! We ordered a few other brands, but quickly returned them due to quality. This set seems to be extremely durable and high quality!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Eliss
from Charlotte NC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I haven’t used it yet, but it seems sturdy and looks good. It rolls smoothly and the handle is comfortable. Very roomy and will hold a lot. Can never go wrong with Samsonite products.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Arloa
from Morris, Illinois
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The best luggage I’ve ever owned! I’m a big “wheels” person, and this luggage has the best.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Dave
from New York
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good balance of weight and durability easy to roll
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
So far so good
on January 17, 2026
Posted by: long life expected
[This review was collected as part of a promotion.] The luggage survived the first trip to LGA and back despite the luggage handlers attempts to kill it. I bought this luggage due to its reputation for quality so I am hoping to enjoy it for years to come.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Looks Awful After Just One Use
on January 12, 2026
Posted by: mjw215
from New York
Very upset with this product. I was excited to buy this as a present for my son, who is a frequent traveler, and upon his very first trip the bag came back so scratched and scuffed--far beyond any typical wear and tear. The whole bag is a total eyesore. I believe the quality is way poorer than I was led to believe. He was so upset and doesn't want to use the luggage now, and I am extremely disappointed in Samsonite and this product.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, January 13, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com