Customer reviews from samsonite.com
Samsonite - Expandable Freeform Suitcase Set Nest 2Pc (SP21/28) - Navy
Average customer rating
4.3 out of 5
4.3
(120 Reviews)
Open Ratings Snapshot
Rating breakdown 120 reviews
5 Stars
86
4 Stars
16
3 Stars
2
2 Stars
4
1 Star
12
84%of customers recommend this product. 
(
85 out of 101
)
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Customer Reviews for Samsonite - Expandable Freeform Suitcase Set Nest 2Pc (SP21/28) - Navy
Customer Rating
4 out of 5
4
Pull tabs missing
on February 15, 2021
Posted by: Queen Bee
from Verona, WI
Verified Purchase:Yes
Amazing luggage. The only reason for not giving a 5 star rating is both cases are missing pull tabs on the zippers inside the case.
I would recommend this to a friend!
Response from samsonite.comBy MarketingFebruary 23, 2021
Thank you for your feedback! The zippers on the lining intentionally do not have pull tabs as they aren't intended for consumer use. Because our luggage carries a ten-year warranty, we include a zipper just in case we need to repair the handle system or wheels. That way, we don't ruin the lining while doing so. Thank you for choosing Samsonite!
Written by a customer while visiting samsonite.com
Customer Rating
4 out of 5
4
Navy Color looks darker than pictures show
on November 25, 2020
Posted by: EchoWu
from New Jersey
Verified Purchase:Yes
The color look more darker than pictures show, the quality is good, light weight and smooth rolling.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3 out of 5
3
Stop sending me spam email
on January 2, 2021
Posted by: anonymousReviewer
from LA
Verified Purchase:Yes
Normally I don't write review unless I strongly like or dislike a product. This set is fine for its price. I wrote this review mainly because I keep getting spam email from Samsonite asking for my review and when I tried to unsubscribe from the email it constantly gives me an error page. I hate spam emails so here is my review.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
1 out of 5
1
Came Locked with No Key....
on February 20, 2021
Posted by: Smurph
Verified Purchase:Yes
I'm sure I would love this product if it would open but it came locked without a key...
Written by a customer while visiting samsonite.com
Customer Rating
1 out of 5
1
Came without a key
on March 8, 2021
Posted by: Abc1
The luggage came without a key so I can’t even open it. And I need it for a trip in a few days. Awful.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
1 out of 5
1
Cute but large case is too big..not functional
on December 4, 2020
Posted by: Anonymous
Verified Purchase:Yes
Cute but large case is too big...inside not functional
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
2 out of 5
2
Cannot unlock the bag
on December 15, 2020
Posted by: Franco
Verified Purchase:Yes
I still cannot unlock the bag , it came without instructions ... still trying but these should come TSA unlocked , is a true pain.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5 out of 5
5
Perfect product
on November 25, 2020
Posted by: Phatchanun
from Oklahoma, OK
Verified Purchase:Yes
That’s good prices and quality. I like Samson it’s bags.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
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