Customer reviews from samsonite.com
Samsonite - Expandable Freeform Suitcase Set Nest 2Pc (SP21/28) - Navy
Average customer rating
4.3
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
63
4 Stars
13
3 Stars
2
2 Stars
3
1 Star
9
86%of customers recommend this product.
(
66 out of
77)
Customer Reviews for Samsonite - Expandable Freeform Suitcase Set Nest 2Pc (SP21/28) - Navy
Posted by: Anonymous
from Kenosha, Wisconsin
Verified Purchase:Yes
The luggage looks and works great. The issue is the passcode on the smallest piece of luggage is locked with the zippers locked. When we tried putting in 000 it stays locked. We would just like to be able to unlock our smallest suitcase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ningbin Ji
Verified Purchase:Yes
Good look and good price , the white color is pretty and the inner design is reasonable
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Nicauris
Verified Purchase:Yes
It is not possible to open my suitcases because it is closed I do not know the code to open it I need help please
Written by a customer while visiting samsonite.com
Customer Rating
5
Please make a medium!
on November 5, 2023
Posted by: RichRich
from New Jersey
Looking for new luggage set and this one is the clear favorite for me, however I’m not able to make a complete set because it does not come in medium. Will that eventually be added to the freeform collection?
Written by a customer while visiting samsonite.com
Customer Rating
5
Marry Me & Fly Standby ✈️
on August 19, 2025
Posted by: FlygirlAK
from Texas
Gender:Female
[This review was collected as part of a promotion.] Was gifted a 2-pc Freeform Summer 2025. We travel a lot! The carryon is perfect for keeping up with my pilot. This baby has plenty of space, is lightweight, and rolls like a dream. I’ve had other brand hard cases break in the past. (If your man buys crummy luggage, dump both.) Samsonite is quality and flexible so it won’t snap or crack or break your heart. 👍
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: EchoWu
from New Jersey
Verified Purchase:Yes
The color look more darker than pictures show, the quality is good, light weight and smooth rolling.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Queen Bee
from Verona, WI
Verified Purchase:Yes
Amazing luggage. The only reason for not giving a 5 star rating is both cases are missing pull tabs on the zippers inside the case.
I would recommend this to a friend!
Response from samsonite.comBy Marketing, February 23, 2021
Thank you for your feedback! The zippers on the lining intentionally do not have pull tabs as they aren't intended for consumer use. Because our luggage carries a ten-year warranty, we include a zipper just in case we need to repair the handle system or wheels. That way, we don't ruin the lining while doing so. Thank you for choosing Samsonite!
Written by a customer while visiting samsonite.com
Posted by: anonymousReviewer
from LA
Verified Purchase:Yes
Normally I don't write review unless I strongly like or dislike a product. This set is fine for its price. I wrote this review mainly because I keep getting spam email from Samsonite asking for my review and when I tried to unsubscribe from the email it constantly gives me an error page. I hate spam emails so here is my review.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com