Customer reviews from samsonite.com
Samsonite - Outline Pro Large Spinner Suitcase - Emerald Green
Average customer rating
4.4
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
79
4 Stars
3
3 Stars
7
2 Stars
5
1 Star
6
87%of customers recommend this product.
(
76 out of
87)
Customer Reviews for Samsonite - Outline Pro Large Spinner Suitcase - Emerald Green
Posted by: Grace B
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very durable! Love the inner zippered pocket and detachable compression part!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Utahguy
from Layton, Utah
Verified Purchase:Yes
Color was amazing! Quality if this model is the best and worth it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: nanej
from SE Minnesota
Verified Purchase:Yes
With airline luggage fees a common occurence this large suitcase holds enough that one suitcase is adequate. I really like the dividers and storage options inside the bag.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Houston, Tx
Verified Purchase:Yes
Built well, spins easily, durable, and cost effective
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: TXMama
from Austin, TX
Verified Purchase:Yes
Very smooth ride. Nice deep packing area. Would have loved a chain or loop for hanging clothes..but it’s a pretty great bag.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Bent telescopic handle on 1st trip
on July 27, 2024
Posted by: Oscar RGV
from McAllen, TX
We bought these medium suitcases for our trip to Alaska but when we got back home, the telescopic handle would not come up. The outside of the suitcase looked ok but I guess they must have hit and bent the telescopic part so handle was stuck inside. Once we got home and unpacked everything, I took it apart and sure enough, there is a slight dent in the slim aluminum and that is where it is jammed. Those telescopic handles are so cheaply built that any little pressure is going to bend them. Will not recommend buying this set again to anyone. I can't even find replacement parts for it so its useless now....
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 30, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: RadGirl
from Ohio
Verified Purchase:Yes
Wheels roll very easy over just about any surface. Super smooth.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Poor quality
on April 14, 2024
Posted by: Anonymous
from LAS vegas
The handler was broken just after 1 trip from LAX to Hanoi, under business class treatment.
Response from samsonite.comBy Samsonite US Care Team, April 16, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com