Customer reviews from samsonite.com
Samsonite - Outline Pro Large Spinner Suitcase - Emerald Green
Average customer rating
4.4
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
72
4 Stars
3
3 Stars
5
2 Stars
5
1 Star
6
88%of customers recommend this product.
(
70 out of
80)
Customer Reviews for Samsonite - Outline Pro Large Spinner Suitcase - Emerald Green
Customer Rating
3
Color not as pictured (misty grey)
on December 9, 2023
Posted by: natflob
from New York, NY
Overall, think it's a great bag, but beware that the "misty grey" color is grayer than really whiteish as it shows in the pictures. It looks a little bit old and dated if I'm honest. Kinda of letdown as I can't exchange for another color. I would recommend the bag, just not that particular color
I would recommend this to a friend!
Response from samsonite.comBy Samsonite US Care Team, December 11, 2023
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Written by a customer while visiting samsonite.com
Customer Rating
5
on December 21, 2024
Posted by: Soluxa
from Oregon
[This review was collected as part of a promotion.] Great product , love to buy more luggages, need about 3 more.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Great product
on December 22, 2024
Posted by: Great bag
from Miami
[This review was collected as part of a promotion.] I bought this 3 weeks ago. I thought it on my recent flight it was amazing. Has alot of pockets and zippers. Well worth it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Previous review deleted
on May 20, 2025
Posted by: MQ125
Gender:Male
It looks like they deleted my 2 star review from 5 days ago. Samsonite said they would reach out but I've yet to hear anything about my status.
Written by a customer while visiting samsonite.com
Customer Rating
1
Disappointed
on October 2, 2022
Posted by: TJV.
from San Francisco
Bought the carry-on and checked-in versions. Liked the style of the luggages but after 1 trip, the scratches and scuffs are just super bad
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, October 3, 2022
Hello, thank you for your review! We appreciate the feedback and will be passing this along to the teams for better improvement.
Written by a customer while visiting samsonite.com
Customer Rating
1
Poor quality
on April 14, 2024
Posted by: Anonymous
from LAS vegas
The handler was broken just after 1 trip from LAX to Hanoi, under business class treatment.
Response from samsonite.comBy Samsonite US Care Team, April 16, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Jen L
from WA state
Verified Purchase:Yes
I wish the top compartment zipper didn’t open at the bottom b/c unless it’s laying flat everything in there falls out. Not the best design. Also not a fan of the two separate bottom compartment clips…wish the came together in the middle to connect like all previous designs. Otherwise a great bag.
Written by a customer while visiting samsonite.com
Customer Rating
3
Weird sleeve, beveled contours reduce capacity
on December 1, 2022
Posted by: Dan D.
from Miami, FL
Pros:
* looks modern
* the double wheels glide well
* zippers are smooth
* looks modern
* the double wheels glide well
* zippers are smooth
Cons:
* Weird/useless detached internal sleeve in addition to the typical pocket found on the inner compartment cover in most suitcases. You can see it in the animation among product images here on the product page. I found its floating around annoying.
* The beveled shape means less capacity - you can't take advantage of the full volume that a box shape would allow.
* Weird/useless detached internal sleeve in addition to the typical pocket found on the inner compartment cover in most suitcases. You can see it in the animation among product images here on the product page. I found its floating around annoying.
* The beveled shape means less capacity - you can't take advantage of the full volume that a box shape would allow.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com