[This review was collected as part of a promotion.] Why is this called “carry on” why according to 5his very own website it is 23” when 22” is one of the dimensions limits?
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, March 24, 2025
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
The product is solid, however there are very few airlines you can actually take this bag as a carry on due to its slightly larger dimensions. I believe calling this bag a "carry on" is a misnomer. I would not have purchased it had I realized how few airlines actually accept a bag this size as a carry on. But I should have researched that myself in the first place.
Response from samsonite.comBy Samsonite US Care Team, March 14, 2025
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
[This review was collected as part of a promotion.] Sturdy and lightweight. We purchased the carry-on version first and were so happy with the product and process that we bought this checked size also. Clean open format inside.
[This review was collected as part of a promotion.] The Samsonite Freeform Carry-On rolls incredibly smoothly, making it effortless to navigate through airports and crowded spaces. The lightweight design doesn’t compromise on storage—this bag holds a surprising amount while keeping everything organized. The hard shell feels durable yet stylish, providing great protection for your belongings. A fantastic choice for travelers looking for both convenience and reliability!