Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Amethyst Purple
Average customer rating
4.5
(613 Reviews)
Rating breakdown 613 reviews
5 Stars
467
4 Stars
60
3 Stars
21
2 Stars
25
1 Star
40
85%of customers recommend this product.
(
343 out of
404)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Amethyst Purple
Customer Rating
2
Samsonite
on October 13, 2026
Posted by: Sam
Gender:Female
I bought a purple Samsonite ; the arm does not raise!
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, October 20, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Traveling Ts
from Cape Cod
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great luggage, my wife has the larger suitcase in the same color, the wheels of her older carry on bag were not working well bought her this one she loves it for short trips.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anna
from New Orleans, LA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This piece of luggage can really fit a lot of clothes with organization. Rolls really nicely and held up to being full!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Michelle B
from Michigan, USA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is working perfectly as a carry on or checked bag. We are traveling extensively in Greece and needed a bag that could hold lots but small enough for me to wheel myself into multiple ferries and in and out of taxis as well as check on our flight back to the US. It hardly has a mark on it and the wheels have worked great on the cobblestones, rocks and variety of surfaces on my trip!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: El viajero
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice bag it rolls very smoothly. This is the second bag!
Written by a customer while visiting samsonite.com
Posted by: Tam
from Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Highly recommend this carry on! Great construction, love the color, plenty of room to fit my things, rolls with ease (even on our carpet), good value.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Too Big for Carry On
on July 9, 2026
Posted by: HOLO2X
from Kapolei , Hawaii
Gender:Female
I purchased this a while ago and have since had issues with airlines not allowing it for carry on due to the larger than accepted size for this. Very disappointed that it does not comply with many airline carriers. And it is so expensive as well. It's too bad because I do like my set.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 10, 2026
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Atlanta GA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect carry on size, when expanded, I can fit a lot more to avoid checking a bag. The color is very appealing too.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com