Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Amethyst Purple
Average customer rating
4.5
(613 Reviews)
Rating breakdown 613 reviews
5 Stars
467
4 Stars
60
3 Stars
21
2 Stars
25
1 Star
40
85%of customers recommend this product.
(
343 out of
404)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Amethyst Purple
Posted by: Fred
Verified Purchase:Yes
[This review was collected as part of a promotion.] Gave it as a gift, worked great...fit in the carry-on with no issues
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Dody
from Mountain Home, AR
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was in need of a lighter weight carry on with spinner wheels as I currently had one with two wheels that I pulled. This one is easy to handle and i can strap my backpack on the handle and easily maneuver through the airport. I am a 70 year old female and have some issues with my shoulder so this has definitely helped.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Tony A.
from Virginia
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lightweight and durable with good quality zippers. No frills, but best value for the price point.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: TaylorM
from Lake George, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] The freeform is a great carry-on. It is spacious and easy to travel with. The color options are also wonderful.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
pull-out telescoping handle is a real problem
on September 8, 2025
Posted by: aron
from san juan, pr
Gender:Male
The suitcase itself looks fine, but the pull-out telescoping handle is a real problem. It doesn’t open or close smoothly at all—you have to shake it around and fight with it just to get it to lock into place. Every time we use it, it feels like a struggle. For something as basic and important as the handle, this is really disappointing and makes travel more frustrating than it should be.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 10, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Gabriela
from Tennessee
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lighter than expected, very satisfied with my buy.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Pam
from New Jersey
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The luggage was in perfect shape when I received it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from North Platte, NE
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lots of room. Rolls really nicely. Great value made our trip much easier.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com