Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Amethyst Purple
Average customer rating
4.4
(607 Reviews)
Rating breakdown 607 reviews
5 Stars
462
4 Stars
60
3 Stars
21
2 Stars
24
1 Star
40
85%of customers recommend this product.
(
339 out of
399)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Amethyst Purple
Posted by: MeganWA
from Washington state
Verified Purchase:Yes
I had a Freeform for four years that unfortunately got stolen. I shopped around for a month trying to find a new carry-on. I looked at all the trendy new brands and wanted them, they were plenty sexy, but I kept coming back to the Freeform. It's lightweight, I never had any damage issues with my old one, it's international size on the outside but somehow it has larger interior capacity than those sexy competitors, plus it expands. It's everything I was looking for. The only thing I needed to get past was that I don't love the one interior pocket. I'd love a better organizational system inside.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Livy
from New York, NY
Verified Purchase:Yes
Love the color. I needed a new carry on suitcase for work trips and I just tried this one out and its great. Just enough room for a few days. I love the separate zipper pocket so I can keep my shoes separate. It also wheels very nicely and the handle is at good heights.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Yujin
from New Jersey
Verified Purchase:Yes
One of the wheels fell off after two uses. The suitcase is a little over 30 days old and it’s already broken. Now I have to go out of my way and pay to get it fixed.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, October 6, 2022
We are sorry to hear that you had issues with your new product. Someone from our Customer Experience team will reach out to you directly to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Sandy Tran
from Houston, TX
Verified Purchase:Yes
I bought several samsonite and always receives package with good condition, happy on my order
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Bett
from San Diego, CA
Verified Purchase:Yes
The carry-on was damaged (dented) when it was delivered
Response from samsonite.comBy Katie, eCommerce, October 3, 2022
We are sorry to hear that you had issues with your new product. Someone from our Customer Experience team will reach out to you directly to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Kittykat
from Woodland, California
Verified Purchase:Yes
If you’re still unsure on whether to get this or not, this is your sign to go for it!!! It’s beautiful, it’s durable, it’s amazing to bring around! It’s everything I was looking for in a carry on luggage.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: SwimMom
Verified Purchase:Yes
Great luggage for short trip. Light and easy to carry! Daughter loves it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Captivating Carry On! So lightweight moves easily
on September 26, 2022
Posted by: Donna From Texas
Verified Purchase:Yes
Excellent product and color! Best birthday gift I ever gave my daughter!
Written by a customer while visiting samsonite.com