Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Amethyst Purple
Average customer rating
4.4
(607 Reviews)
Rating breakdown 607 reviews
5 Stars
462
4 Stars
60
3 Stars
21
2 Stars
24
1 Star
40
85%of customers recommend this product.
(
339 out of
399)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Amethyst Purple
Posted by: Homebody
from San Diego, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife likes it better than others and it definitely has more room than a far more expensive TravelPro we bought. The exterior does seem to pick up marks from things it rubs against.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Broke on first usage
on November 11, 2024
Posted by: Diggidy
from Minneapolis,MN
Broke on my first usage. A couple threads of the zipper broke off. I found out when I retrieved my luggage from baggage claim and found that it had opened up
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, November 11, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Kathy King
from chicago IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the material, size and weight of this Freeform spinner. I like the zippered packing side and the second zipper for small items. My first use was a domestic road trip and everything worked great. Unsure if it will meet United's carry on measurements but I will give it a try!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Fly away
Verified Purchase:Yes
[This review was collected as part of a promotion.] The suitcase is roomy, easy to push and sturdy. It is reasonably priced too
Written by a customer while visiting samsonite.com
Posted by: Mohamed Abdellatif
from New Hampshire
Verified Purchase:Yes
[This review was collected as part of a promotion.] Durable and reliable carry on and fits in all of your traveling
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Handle broke
on September 25, 2024
Posted by: Lalima
from South Riding, Virginia
I bought the carry on last year and used it on 1 trip. This year I went overseas (taking the carry on for the 2nd time) and as I as my son was taking the carry on, the top part broke and he got hurt pretty bad and one of the rods that is pulled pierced him. He had to run to airport and get first aid.
I was a big fan of Samsonite but this experience has left me torn.
I was a big fan of Samsonite but this experience has left me torn.
Not just this, the zipper of my 29" inch opened as well as he was coming back home.
Very disappointed as I swore by Samsonite s.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 27, 2024
Thank you for bringing this to our attention as your safety is our top concern. A member of our team will be in touch shortly so that we can look into this further.
Written by a customer while visiting samsonite.com
Posted by: Codyv
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a roomy carryon suitcase that can be used for a week long business trip
Written by a customer while visiting samsonite.com
Posted by: XYZABC
from Minneapolis
Verified Purchase:Yes
Sleek, roomy, durable, lightweight, smooth motion.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com